Marketplaces Expert (Remote)

Karma and Luck is the home for modern spiritual jewelry and home decor from around the world. We are uniting cultures, sharing beliefs, lifestyles, and experiences from the far corners of the world, and celebrating these cultures together.

Please visit our website at www.karmaandluck.com for more information.

Our mission is to awaken deeper meaning and awareness in daily life and inspire people to live

more meaningful lives.

We are looking for an experienced and results-driven Marketplaces Expert to manage and grow our presence on major online marketplaces such as Amazon, Nordstrom ,Saks , and others. The ideal candidate will have a deep understanding of marketplace dynamics, listing optimization, advertising strategies, and inventory management to drive sales and maximize profitability.

Key Responsibilities

Marketplace Management

• Manage product listings across all marketplaces, ensuring accuracy in descriptions, images, pricing, and inventory.
• Optimize product visibility through keyword research, SEO strategies, and compelling content creation.
• Monitor and analyze marketplace performance metrics (e.g., sales, click-through rates, and customer reviews).

Advertising and Promotions

• Plan and execute advertising campaigns on marketplaces to drive traffic and conversions.
• Optimize marketplace ads for cost efficiency and maximum ROI.
• Develop and implement promotional strategies, such as discounts and deals, to boost sales.

Customer Experience

• Monitor and respond to customer inquiries, reviews, and feedback promptly and professionally.
• Maintain a high standard of customer service to ensure positive ratings and reviews.

Inventory and Order Management

• Ensure accurate inventory levels across all marketplaces to prevent overselling or stockouts.
• Coordinate with the inventory and logistics teams to streamline order fulfillment processes.
• Analyze sales data to forecast demand and manage restocking.

Compliance and Policy Adherence

• Stay up-to-date on marketplace policies and ensure all listings comply with regulations.
• Handle account health and resolve any disputes, warnings, or compliance issues.

Collaboration

• Work closely with marketing, design, and product teams to align marketplace strategies with overall business goals.
• Provide regular updates and insights on marketplace performance to stakeholders.

Qualifications

• Proven experience managing marketplaces like Amazon, eBay, Walmart, Etsy, or others.
• Strong understanding of marketplace algorithms, SEO, and advertising platforms.
• Experience with marketplace tools such as Seller Central, Helium 10, Jungle Scout, or similar platforms.
• Analytical skills to interpret data and apply insights for performance improvement.
• Excellent organizational and multitasking abilities in a fast-paced environment.
• Strong written and verbal communication skills.

Preferred Skills

• Experience with marketplace automation tools (e.g., ChannelAdvisor, Feedonomics).
• Knowledge of international marketplaces and global expansion strategies.
• Familiarity with e-commerce platforms like Shopify for integrations.