Medical Office Administrator (Remote)

Medical Office Administrator | AdminFlow Wellness Solutions | Canada

Working Hours:

• Monday – Friday: 10AM – 6PM PST

About Us: AdminFlow Virtual Wellness is a remote administrative support company dedicated to providing top-notch services to clinics, including physiotherapy, counselling, and massage therapy practices. Our mission is to streamline administrative tasks, allowing our clients to focus on delivering exceptional care to their patients.

Job Description: We are seeking a highly motivated and experienced Virtual Administrative Assistant to join our team. The ideal candidate will have previous experience working with physiotherapy, counselling, and massage clinics, and be proficient in using the Jane app. This role requires someone who is proactive, able to think quickly, and can independently search for information to find answers.

Key Responsibilities:

• Manage and coordinate appointment bookings and schedules using the Jane app.
• Handle call answering and email correspondence efficiently.
• Daily billing and insurance submissions.
• Provide exceptional customer service to clients and patients.
• Assist with additional administrative tasks as needed, such as supervision meeting coordination, Canva creations, website updates, and creating SOP and documentation.
• Be available to work the specified hours consistently.

Requirements:

• Previous experience working with physiotherapy, counselling, and massage clinics is essential.
• Proficiency in using the Jane app. This is the main requirement we have. If you do not have any experience using this software, we will not be following up with an interview.
• Excellent communication and organizational skills.
• Ability to work independently and think quickly to solve problems.
• Strong attention to detail and accuracy in administrative tasks.
• Reliable internet connection and a quiet workspace.

Preferred Qualifications:

• Knowledge of insurance submissions and billing processes.
• Jane app Expert

Benefits:

• Flexible remote work environment.
• Opportunity to work with a dynamic and supportive team.
• Competitive hourly rate.
• Retention Bonus

Job Type: Full-time

Pay: $18.00-$24.00 per hour

Expected hours: 40 per week

Benefits:

• Casual dress
• Flexible schedule
• Work from home

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday

Application question(s):

• Do you have any experience with submitting MVA billing in Alberta?

Experience:

• Jane App: 3 years (required)
• Clinic Admin: 2 years (required)

Work Location: On the road

Expected start date: 2024-10-01

Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home