Microsoft Intune Endpoint Administrator Wfh Expertise (Remote)

We are a prestigious institution established in 1887, dedicated to providing exceptional education to a diverse student body through rigorous scholarship and creative inquiry. Our national and international accolades reflect our commitment to challenging norms and addressing pressing societal challenges. We are currently seeking an accomplished Endpoint Systems Administrator specializing in Microsoft Intune to join our remote team. This role focuses on the management, optimization, and troubleshooting of endpoint devices within our vast network.

Key Responsibilities

• Oversee and manage critical applications for end-user computing through Microsoft Intune and Configuration Manager.
• Ensure the upkeep of computer hardware and software in multiple environments, including classrooms, conference rooms, and labs.
• Install, maintain, repair, and upgrade both Apple and PC-compatible hardware, printers, and peripherals, including vendor collaboration for parts and warranty replacements.
• Provide advanced technical support to Help Desk staff and end-users via various communication channels, documenting and resolving complex issues effectively.
• Manage inventory and tools essential for support services while efficiently preparing and deploying computing resources.
• Mentor, supervise, and assess student staff, sharing your valuable expertise.
• Stay informed on virus and malware prevention techniques, collaborating with management to enforce desktop security policies.
• Enhance customer service for all community members, continuously aiming for improved user satisfaction.
• Innovate solutions to technical challenges, boosting the efficiency of endpoint administration processes.
• Lead special projects related to endpoint administration, showcasing strong planning and execution capabilities.

Required Skills

• Proficiency in Microsoft Intune and endpoint administration.
• Strong understanding of Windows operating systems and best practices for endpoint security.
• Excellent troubleshooting skills, with the ability to resolve complex technical challenges.
• Exceptional communication and interpersonal skills, maintaining a customer-centric approach.
• Capability to manage Intune applications and configurations effectively.
• Flexibility to work nights and weekends as necessary.
• Ability to undertake physical tasks related to hardware installation and maintenance.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• A minimum of 5 years’ experience in endpoint administration, specifically with Microsoft Intune.
• Experience in packaging and deploying applications using Intune or similar tools.
• Relevant certifications, such as Microsoft Certified: Microsoft Endpoint Administrator Associate, are advantageous.
• Must be authorized to work in the United States and successfully pass a background check upon acceptance.

Career Growth Opportunities

Joining our team provides a valuable opportunity for professional development and growth within the technology sector, allowing you to expand your skills in a supportive environment committed to innovation.

Company Culture And Values

We strive to cultivate a diverse and inclusive workplace where each individual is valued and empowered. We are dedicated to fostering an environment that encourages collaboration, creativity, and excellence.

Compensation And Benefits

• Competitive salary commensurate with experience and qualifications.
• A comprehensive benefits package including paid time off, a generous retirement plan, health and dental insurance, life insurance, and tuition benefits.

Employment Type: Full-Time