National Key Account Manager (Remote)

Job description / Role

National Key Account Manager

General Description:
– Experienced and ambitious sales professional, to lead one of the Pharmacy Key Accounts in KSA, by developing & implementing the right sales strategies and plans that will achieve the company’s objectives and satisfy the customer needs.

Duties and Responsibilities:

– Deliver monthly and annual New Sales target by brand/franchise.
– Develop and lead Joint Business Plan to achieve targeted growth in Sell-In, Sell-Out, Market Share, E-Commerce, Stock Coverage and Service Level.
– Reconcile monthly statement of account to ensure on time collection.
– List new product and re-innovations offline & online on time with managing stock level at the retailer, ensure availability during transition phase.
– Manage hard conversions and soft conversions projects.
– Developing joint Score Card with Key Accounts to track KPIs monthly and measure performance and reflect on the right action plan.
– Create an annual promo plan & activation for monthly and quarterly events and ensure participation with the right brands/segments.
– Monitor promotional spending & other investments vs. budget to ensure no overspending at any point of time.
– Release monthly, quarterly & annual rebates on time and sure reconciliation with Key Account to avoid discrepancies.
– Negotiate annual contract rebates, discounts, margins, stock level agreements with Key Account stakeholders.
– Create and update online content for new/existing products & ensure descriptions, features & benefits, photos, usage, caution and A+ contents are available.
– Conduct monthly review with Key Account category management & buying teams to review performance and take the needed actions.
– Participate in monthly forecast meetings to review demand based on sell-out, stock level and reflect on sell-in accordingly.
– Report competitive activities such as new launches, promotions, activations, re-innovations, and work on defense plans accordingly.
– Communicate opportunities, risk & challenges to direct manager, internal stakeholders and set expectations to relevant stakeholders.

– 5-8 years of experience in the FMCG industry
– Saudi National Preferred
– Knowledge of Pharmacy Channel
– Previously managed Pharma Key Accounts
– Fluent in English & Arabic
– Experience in Dermatology is a plus.

About the Company

For more than a century, we have devoted our energy and our competencies solely to one business: beauty. We have chosen to offer our expertise in the service of women and men worldwide, meeting the infinite diversity of their beauty desires. We are committed to fulfilling this mission ethically and responsibly.