Network Operations Specialist Vois (Remote)

Job description / Role

Role Purpose:

The purpose of this role is to act as Lead SME of network and security technology & provide support in corporate IP infrastructure build/ operation environment. To act as Lead Technology & be an Interface with the Demand team in integration /implementation / UAT-test /transition to IT Operations and to build/manage Technical Management Function (TMF), in coordination with other cross functional team/vendors/OEMs. He will be Technology Leader & represent IT Network Ops/ Build function to business during implementation & setting up governance during transition to IT Operation. Responsible to do assessment of Operate/ Build support function & technology for either service improvement or automation to deliver benefits to network service or business

Key Accountabilities and Decision Ownership:
– Managing IP technology, technical escalations & issues
– Contribute in enhancing efficiency and user experience for work processes
– Strong client and customer focus and result oriented attitude
– Interface with user/ business to resolve the network Issue
– Interface with functional support teams/ vendors & others behalf of network security function
– Mentoring & creation of skill/ talent within team

– 6 to 8 years of experience in Network & Security Technology
– Strong technical knowledge in IP network security & related technology
– Understanding of ITIL/ITSM guideline
– Team Leader, adaptable & ready for change
– Must have worked in Major Security architecture & Project Transitions
– Must Have Technical / Professional Qualifications:
– Technical Qualification i.e. B. E, B.Tech, B.sc./M.Sc – IT or any graduation in science
– Certifications on CISCO technology – Cisco CCIE Security or CCIE, Cisco R&S CCNP or CCSP or CCIE practitioner, Fortinet (NSE4/NSE5) Certification – preferred
– Mandatory – Cisco Professional/ Expert certification
– ITIL Certification or understanding of ITIL/ITSM guideline
– Fortinet & ASA firewall certification
– Working with Network security management tools
– Team Leader

About the Company

At Vodafone, we are known for our technology, but the truth is, it is humanity that drives our business forward. With the global pandemic raising so many questions for tech brands, it has highlighted the leading role that we need to play.

We believe that, when working together, humanity and technology can find the answers and create a better future for all.

Working at Vodafone is all about helping people feel ready to benefit from new technology. We bring the future to even the most remote places, using technology to help families in disaster zones, showing young people that a phone is not just for fun and thinking about technology that doesn’t even exist yet.