Office Manager (Remote)

Office Manager | Think HQ | Australia

Think HQ is seeking an experienced Office Manager who is highly organised, trustworthy, and proactive to ensure the seamless operation of our full service communications agency environment. This role is essential in maintaining a high-functioning, professional workspace where our projects and people thrive. If you’re detail-oriented and motivated by achieving positive outcomes, this is an opportunity to make a real impact.

About us

Think HQ is a B-Corp certified, award-winning full-service communications agency working with like-minded clients to create positive outcomes for people, places and our planet. We use marketing and communication strategies to drive change towards a more equal, healthy and sustainable future for everyone.

We’re guided by a shared mission to instigate positive change. Our growth is rooted in unwavering values that serve as our compass for our collective journey. We not only strive to push our own potential, but empower others to do the same.

Embracing the label of being ‘authentically authentic,’ we celebrate honesty and transparency while recognising the value each individual brings to our team through their unique stories, personalities and backgrounds. Our agency stands to create real change driven by deep research, genuine curiosity and insightful perspectives.
 

Office Manager responsibilities include:

• Directing the overall operations of our primary offices located in South Melbourne and Sydney, ensuring all functions run smoothly and efficiently, managing all aspects of utilities and facilities to provide a seamless experience.
• General reception tasks, such as answering calls, greeting clients, attending to mail and scheduling appointments
• Managing projects such as office repairs and maintenance the integration of new systems, ensuring compliance with relevant standards and timelines.
• Effectively communicate and manage relationships with a variety of stakeholders, including property management, our external IT consultant, cleaning contractors, suppliers, our team members, and senior management.
• End to end management of corporate travel arrangements for all team members, guests and clients.
• Oversee the procurement and management of office supplies, equipment and consumables.
• Developing initiatives to refine and upgrade operational processes, enhancing team member and client experience.
• Support management of the company’s insurance policies and corporate governance portfolio, ensuring compliance and up-to-date coverage.
• Act as the office troubleshooter for computer, email, server, and ISP issues. The Office Manager will be required to set up workstations and user/server accounts for all new staff and efficiently deal with any IT issues as they arise, escalating issues to our external IT consultant when required.
• Foster a strong sense of community and belonging among employees by coordinating events, activities, and initiatives that align with Think HQ values and purpose, encouraging interaction and collaboration 

About you:

• Relevant office management experience, preferably with a background in facilities management, financial oversight, and project management.
• Proven leadership experience in managing and leading teams, with a capability to inspire, motivate, and guide others towards achieving excellence.
• Resilience and adaptability to manage a highly reactive and dynamic environment, adjusting quickly to the demands of the role.
• Exceptional problem-solving skills with a proven track record of effective decision-making under pressure.
• Demonstrates initiative and exhibits a proactive approach, identifying and addressing needs before they arise.
• Highly organised with an ability to manage multiple projects and priorities seamlessly.
• Outstanding verbal and written communication skills, essential for managing and influencing teams and stakeholder relationships.
• A genuine professional who can maintain a high level of discretion and confidentiality, ensuring that sensitive matters are handled with care and professionalism.
• Embodies our values and culture, fostering a well-functioning workplace and bringing positivity and connection to all we do.

Don’t worry if you don’t tick every requirement on this list – our priority is a talented and motivated individual with a positive attitude and who is willing to learn, grow and collaborate. We’re looking for someone who is a great fit for our team in values and personality.

Part-time and flexible work arrangements can be considered. Think HQ is a family-friendly, hybrid workplace.

Think HQ is committed to providing a unique work environment by rewarding talent, celebrating diversity and encouraging forward-thinking. We are an equal opportunity employer, and we are committed to building a diverse and inclusive workplace. All qualified applicants will be considered for this position without regard to race, culture, religion, sexual orientation, gender identity or disability.

Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home