Operations Coordinator (Remote)

Location: Remote (CST Time Zones)

Salary Range: up to 1500 USD

Work Schedule: Monday-Friday, 1:00 PM- 9:30 PM (CST)

NOTE: INDEPENDENT CONTRACTOR POSITION

Company Overview:

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Discover a world of career possibilities with Sagan.

About the Company:

Sagan represents a dynamic company dedicated to ensuring operational excellence within their industry. The company prides itself on offering outstanding customer service, navigating complex logistics, and continuously driving improvement across their operational processes.

Position Overview:

The Operations Coordinator will play a crucial role in managing day-to-day operational tasks, including handling communication with districts, drivers, and families. This role requires someone who is quick to solve problems, can manage multiple tasks simultaneously, and delivers exceptional customer service. The coordinator will also assist with data entry and ensure the smooth execution of daily operations.

Key Responsibilities:

• Manage daily issues via phone and text, including emergencies when necessary.
• Provide excellent customer service to districts, drivers, and parents/guardians through various communication channels.
• Rapidly arrange substitute drivers when required and reroute students efficiently.
• Assist with data entry tasks such as updating driver or student information.
• Monitor daily rides and ensure students reach school safely and on time.

Qualifications:

• Strong attention to detail and impeccable follow-through.
• Comfortable working in a fast-paced and ever-changing environment.
• Excellent communication skills, both written and verbal.
• Ability to navigate multiple online platforms and manage various tasks simultaneously.
• Results-driven, with a desire to meet and exceed metrics.

Nice-to-Haves:

• Self-motivated and proactive in solving problems.
• Flexible and adaptable to change.
• Strong interpersonal skills, communicative and outgoing.
• Ambitious and eager to grow within the company.

Please note: To ensure prompt processing of your application, we kindly request that you submit your resume and intro video in English format.