Operations Manager For Patient Navigators San Diego Ca (Remote)

We are seeking a dedicated Operations Manager to join our mission of providing early detection and precision-focused healthcare. In this pivotal role, you will collaborate closely with our partner clinical teams and play a significant part in training our multi-site Patient Navigators. Your contributions will be essential in educating patients about the advantages of genetic testing and early detection strategies. This position is fully remote; however, candidates must reside in California, ideally within the San Diego region.

Key Responsibilities

• Lead and manage a team of over 10 Patient Navigators who support patients across multiple locations in California.
• Champion patient advocacy by ensuring an exceptional experience in imaging centers throughout the state.
• Optimize site operations to promote efficient patient flow and superior customer service, in collaboration with the Site Manager.
• Invest in your team’s growth by developing and training Patient Navigators on best practices, equipping them with the skills necessary for success.
• Oversee daily management tasks, including performance monitoring, attendance management, and conducting evaluations.
• Facilitate local travel, committing a minimum of 50% of workdays to this purpose.

Required Skills

• Proven leadership abilities in managing nonexempt/hourly employees.
• Bilingual proficiency to effectively engage with diverse patient populations.
• Comprehensive understanding of HIPAA regulations.
• Strong technical skills, particularly with Microsoft Office applications, especially Excel.
• Flexibility and adaptability in response to evolving environments and operational needs.

Qualifications

• A minimum of 5 years of management experience in a healthcare setting is required.
• Prior experience in a healthcare facility is essential.
• Willingness to travel 50% or more of the time is mandatory.

Career Growth Opportunities

We are committed to your professional development, offering training programs for Patient Navigators that not only enhance their skills but also provide avenues for your own career advancement within our organization.

Company Culture And Values

Our organization prioritizes patient advocacy and operational excellence, creating an environment that fosters teamwork and development—key elements in achieving our mission.

Compensation And Benefits

In addition to a competitive salary commensurate with experience, we offer a comprehensive benefits package, including stock options in a rapidly growing health tech sector.

Why Join Us

Seize this remarkable opportunity to elevate your career as an Operations Manager while making a profound impact on patient care and awareness of genetic testing.

Employment Type: Full-Time