Operations Manager Workflow Specialist (Remote)

Location: Remote (EST Time zone)

Salary Range: up to 3200 USD

Work Schedule: Monday – Friday, 9:00 AM to 6:00 PM (EST)

NOTE: INDEPENDENT CONTRACTOR POSITION

Company Overview:

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Discover a world of career possibilities with Sagan.

About the Company:

Our client is a forward-thinking organization dedicated to optimizing operational workflows and ensuring seamless system integration for businesses across various industries.

Position Overview:

The Operations Manager / Workflow Specialist will be responsible for designing, optimizing, and automating CRM and project management workflows for diverse clients. This role involves a deep understanding of systems like Monday.com, Hubspot, ClickUp, Pipedrive, and Salesforce. The ideal candidate has a keen eye for detail, strong problem-solving abilities, and experience working across multiple platforms.

Key Responsibilities:

• Collaborate with clients to assess operational needs and goals.
• Evaluate and enhance existing CRM and project management systems.
• Design and implement efficient workflows within tools such as Monday.com, Hubspot, and Salesforce.
• Integrate various platforms to ensure seamless data flow.
• Automate repetitive tasks to enhance productivity.
• Develop custom systems for clients without existing solutions.
• Provide training and ongoing support for system adoption.
• Stay updated on the latest features and best practices for supported tools.
• Build new CRM or project management systems from scratch for clients without an existing solution.

Qualifications:

• Proven experience with CRM and project management tools (e.g., Monday.com, Hubspot).
• Strong operational mindset with expertise in system design and optimization.
• Hands-on experience in tool integration and process automation.
• Exceptional communication skills and a client-focused approach.
• Ability to manage multiple projects simultaneously and meet deadlines.

Nice-to-Haves:

• Experience with third-party integration tools like Zapier or Make.com.
• Certifications in relevant platforms (e.g., Monday.com Specialist, Hubspot Certified).

Please note: To ensure prompt processing of your application, we kindly request that you submit your resume and an introductory video in English format.