Partner Program Manager (Remote)

Job Description:

Job Family: Technical Program Manager

100% Remote

Timezone: 9 AM – 5 PM PST

Level: Individual Contributor (L4, min 3 years of experience)

Projects & Responsibilities

• Issuer Onboarding Process Automation: the issuer onboarding process is currently manual. Partner Eng tracks status in spreadsheets and docs, and updates manually. We could benefit from process automation like what exists in the Merchant Spot onboarding process. This idea has already been discussed with XFN teams (BD, Marketing, PM, etc.), and there’s consensus on the value it will add as we scale to more issuers in 202.
• Issuer Onboarding Toolkit: there are a number of distinct artifacts that need to be shared and agreed upon with each new issuer. For example: contract, terms of service, API documentation, card art, and template project schedule. Each of these, along with instructions, could be provided in a single toolkit to each new issuer. This would transition many of the onboarding tasks to the partner all at once, early in the process.
• Partner Project Management: as part of automating the onboarding process, a TVC could then apply the generated tools to take on much of the partner project management.

Qualifications

• Bachelor’s degree in Computer Science, a related technical field, or equivalent practical experience.
• 4+ years of Experience in program management, release management and/or engineering management working on software engineering projects.
• Experience in cross-functional Collaboration, cross-functional Agility, Collaboration, Customer Success Metrics, and Metrics Management.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178 .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated’s Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated’s Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Apex Systems.