Principal Consultant Wfh (Remote)

Join our esteemed Customer Success team as a Principal Consultant, where you will leverage your expertise to elevate both our sales and delivery processes. Your primary objective will be to ensure that clients derive tangible business value from our innovative solutions, fostering a deep understanding of their unique needs and challenges.

Key Responsibilities

• Establish enduring partnerships with clients, ensuring the alignment of their business objectives with measurable outcomes.
• Collaborate closely with the Project Manager to steer project execution and guide solution delivery across various clients and teams.
• Conduct workshops in tandem with Solution Architects and Business Analysts, focusing on project deliverables to guarantee quality and alignment with program goals.
• Act as an escalation point, managing potential risks while facilitating high-level steering committee discussions.
• Support existing and prospective clients in leveraging our capabilities to drive their business growth, ensuring seamless transitions from sales to delivery.
• Work in partnership with Sales Directors and Solutions Consultants to craft comprehensive solution and resource plans tailored to client needs.
• Identify emerging business opportunities within assigned programs in collaboration with Sales Directors and Client Partners.

Required Skills

• 7-10+ years of experience in business consulting, with a minimum of 5 years in Salesforce consulting.
• Proven skills in account management and relationship building.
• Exceptional communication abilities to engage effectively with business stakeholders.
• Familiarity with Salesforce Revenue Cloud (CPQ/Billing) and a business process-focused mindset.
• Strong conflict resolution skills and an understanding of executive leadership dynamics.

Qualifications

• Demonstrable account management experience and a successful track record in building client relationships.
• Knowledge of Salesforce Revenue Cloud is highly preferred.
• Relevant certifications such as Billing Badge, Advanced Billing Specialist Badge, and Salesforce CPQ Certification are advantageous.

Career Growth Opportunities

We are committed to fostering professional development through mentorship programs like the North Star Program and Navigate Program, as well as community engagement initiatives that support your career advancement.

Company Culture And Values

Our organization thrives on the principles of collaboration, creativity, trust, ownership, and passion. We prioritize teamwork and innovative problem-solving, creating an ethical environment where individuals are empowered to achieve meaningful results.

Compensation And Benefits

• Enjoy a fully remote work environment with all necessary tools for success and a balanced work-life approach.
• Benefit from an employer-matched 401(k) plan and comprehensive medical, vision, and dental insurance.
• Participate in our Adoption Assistance Program and take advantage of our flexible PTO policy.
• Engage in our Certification Bonus Program, rewarding your commitment to professional development.

Note: We are an equal opportunity employer, committed to providing a work environment free from discrimination and harassment, offering reasonable accommodations as required by law.

Employment Type: Full-Time