Principal Software Development Engineer (Remote)

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Principal Android Software Engineer

About The Job

Great customer experiences start with Genesys. Genesys unifies customer and agent experiences across phone, email, chat, text and social channels.

As we continue to expand our product portfolio, we are looking for a Staff android Software Engineer to help expand our mobile SDK’s capabilities. 

We are seeking a software engineer with strong programming skills.  Working in a highly collaborative and agile environment. Genesys Software Engineers think through implementation details of scalability, security and usability.

What you’ll do:

• Develop efficient, resilient & secured SDKs that will be deployed in millions of devices worldwide.
• Research mobile operating systems APIs and data points collection and keep up with the latest updates.
• Operate effectively in a fast paced, deadline driven, collaborative and iterative programming environment. Work symbiotically with the product team and other team members.
• Develop, test, fix and release advanced features for our applications and SDKs.
• Work with CICD.

Who you are:

• 5+ years of experience in mobile android development; Kotlin, Java.
• Experience working with remote data via REST and JSON
• Strong knowledge of Android UI design principles, patterns, and best practices
• Experience with third-party libraries and APIs
• Experience with testing methodologies.
• Experience with Android Architecture Components and androidx.
• Experience with Android Jetpack libraries – an advantage.
• Great interpersonal and communication skills. Team player.
• A history of helping and inspiring others.

What Else

• Ability to understand and debug large and complex code bases.
• Strong knowledge of Android SDK, different versions of Android, working with different screen sizes and resolutions.
• Knowledge and experience with SDK development.
• Deep understanding of OO and multithreaded programming.
• Deep knowledge of technical design and design patterns.
• Experience with Jenkins CI/CD
• Experience with Jira, Git flow, Bitbucket – an advantage.

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting.

This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.

Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.