Hume Bank
Product Administration Officer Albury (Remote)
Product Administration Officer Albury | Hume Bank |Australia
Are you an experienced Administration professional eager to advance yourcareer in financial services?
Why join us?
- Excellent opportunities for career progression and ongoing...
Product Administration Officer Albury | Hume Bank | Australia
Are you an experienced Administration professional eager to advance your career in financial services?
Why join us?
- Excellent opportunities for career progression and ongoing development
- Be part of a future-focused, dynamic, and community-driven bank
- Flexible hybrid working arrangements – WFH and office
- Permanent, full-time opportunity
About the role
As a Product Administration Officer at Hume Bank, you will play a crucial role in contributing to the success of our product portfolio. This role demands exceptional organisation, a proactive approach to deadlines, and strong attention to detail. You will support Product Managers by ensuring compliance, maintaining accurate product documentation, and supporting the product team to meet its deliverables.
Reporting to the Head of Product, you will:
- Take ownership of key risk control deadlines, ensuring Product Managers meet their responsibilities.
- Manage product disclosure documents (PDS and T&Cs) to ensure compliance, accuracy, and timely updates. Facilitating approvals and liaising confidently with stakeholders at all levels.
- Collaborate closely with Product Managers to drive initiatives and improvements across our retail and business offerings.
This is a full-time permanent position based at our Head Office in Albury, NSW. Flexible working arrangements, such as Working from Home are available when residing in the Albury area.
What you can expect
- Monitor and manage deadlines for risk controls and ensure compliance with governance and audit standards.
- Maintain, review, and update all product disclosure documents with a focus on precision and timeliness.
- Collaborate on projects, product initiatives, and third-party partner management.
- Conduct market research and competitive analysis to identify customer needs, industry trends, and potential product and pricing opportunities.
- Support the Product Team in planning, prioritising, and achieving strategic goals.
About you
To be successful in the role, you will have:
- Proven experience as a Product Officer, Office Manager, Administrative Coordinator, or similar role.
- A confident and assertive personality, capable of holding others accountable and meeting deadlines.
- A sharp eye for detail, especially when managing critical documents and processes.
- Excellent time management and organisational skills, with the ability to prioritise and multitask.
- Strong communication skills, both written and verbal, with the ability to engage stakeholders at all levels.
- A proactive mindset and a passion for driving outcomes.
- Strong research and data analysis capability
- Critical thinking skills and a passion for innovation and process design
- Relevant qualification in business, marketing, or a related field
- Experience in the financial sector and familiarity with regulated environments (desirable).
About Us
At Hume Bank we’ve always believed the future is bright. And we’ve got a history of helping people in our community achieve their dream of owning a home. Since then, we’ve focused on making banking better and we want to make a real difference, empowering our customers, community and people, so we can thrive together.
We’re lucky we can do things others can’t, like sharing our success in real ways. This looks like better rates and services that have a positive impact on our customers’ everyday lives. We take a stand on the big issues that face the people around us and work towards being part of the solution.
Join us on a journey to a future that’s not just better, it’s brighter.
How to apply
If you’re as excited as we are about this opportunity to bring your career to the financial services industry, click apply to submit your application (resume and cover letter) or email your application to careers@humebank.com.au.
If you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway, just make sure to include a cover letter to let us know why you’d be a great fit for the team.
Applications close: Monday 6 January 2025
Hume Bank is an equal-opportunity employer and welcomes and encourages people from all backgrounds to apply. We are committed to building a culture that is inclusive, providing an ethical and diverse workplace where everyone is respected.
If you require any reasonable adjustments to the recruitment process or the role, please let us know by contacting careers@humebank.com.au
Our process
- Once the role is closed, we review all applications against the requirements, creating a shortlist for further review.
- If your application is successful, you may receive an initial screening call to further assess your suitability, before being invited to an interview.
- We conduct two rounds of interviews, with the first interview held with the manager and a member of our People Team. You may be invited back to a shorter second-round interview with the head of the department.
- The final stage is to complete some quick compliance checks, before (hopefully) receiving an offer.
We are committed to providing all applicants with an outcome for their application.
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