Product Designer (Remote)

Here at Harris, you’ll be working as part of 5 different business verticals, Public Sector, Healthcare, Utilities, Insurance and Private sector, with over 12,000 employees and more than 100,000 customers located in 200 countries around the globe. We need your help to keep growing and we hope you can become an integral part of the Harris family.

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Questline Digital is a marketing and technology agency that builds engaging experiences throughout the customer journey, boosting program participation and overall satisfaction for energy companies nationwide. Through our proven process, we deliver measurable results with integrated communication strategies that engage, educate and inspire action.

Job Summary

The Product/UI Designer will drive requirements by gathering and analyzing information, collaborating on application UI design, and ensuring effective implementation of new feature functionality. The ideal candidate will be a highly creative and self-motivated problem solver with the ability to handle numerous projects simultaneously. In addition, this strong communicator requires a proven ability to articulate ideas.

Customer requirements dictate periodic online tests related to remote access to secured data systems, as well as successful completion of a criminal background investigation and fingerprint submission.

Primary Functions

This position is chiefly accountable to/for:

• Develop human factors design and functional specifications based on analysis and/or research for software application products, including workflow analysis, process modeling and user interface design.
• Support sales, product management and development departments by determining customer needs and user interface requirements.
• Analyze client business processes and market requirements to determine goals and strategies.
• Utilize iterative development processes and collaborate with a team of individuals to define detailed user interface designs.
• Coordinate and facilitate meetings with cross functional teams to gather and document requirements to explore potential solutions.
• Use proven human factors methodologies and tools, recommend changes to improve the overall usability of the design or process, and produce products that minimize complexity of use, training and support.
• Contribute to the visualization and re-imagination of existing applications by creating wireframe mockups, prototypes, and web-based user interface.
• Plan and execute usability testing with prototypes.
• Initiate user champion reviews of interface designs.
• Identify and communicate potential risks and roadblocks on projects.
• Perform general process and technical troubleshooting.

Job Qualifications

The qualifications we are looking for are mixture of work experience and educational background.

Minimum Qualifications

They are split into Minimum Qualifications (must have) and Additional Qualifications (nice to have) along with soft skills (competencies) needed for the role:

• 3+ years of experience as Product/UI designer (working through complex product considerations, and design good user experiences)
• 2+ years of experience working with FIGMA
• Experience delivering high quality UI and product solutions for SaaS platform
• Portfolio will be necessary to be considered for the position.

Additional Qualifications

• Email design experience
• Javascript experience
• Experience working on an Email Marketing Platform or similar system

Soft Skills

• Prioritizes: Identifies more critical and less critical activities and assignments; adjusts priorities when appropriate
• Takes actions: Implements new ideas or potential solutions without prompting; does not wait for others to take actions or to request action
• Adjusts behavior: Deals effectively with changes in the work environment; tries new approaches appropriate for new situations
• Leverages resources: Takes advantage of available resources to complete work efficiently; coordinates with internal and external partners
• Achieves goals: Works tenaciously to overcome obstacles and meet or exceed goals; derives satisfaction from achieving stretch goals

The above statements are intended to describe the general nature and level of work being performed

by people assigned to this job. It is not designed to be utilized as a comprehensive list of all duties,

responsibilities, and qualifications required of employees assigned to this job.

Working Environment

This job operates in a professional office environment or remote home office location. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Periods of stress may occur.

This role may occasionally encounter Protected Health Information, Personal Identifiable Information or Privacy Records, and it is essential that all employees adhere to confidentiality requirements as outlined in the Employee Handbook and Harris’ Security and Privacy policies, as well as apply the concepts learned in the annual Security Awareness training.