Product Manager (Remote)

We are seeking a Product Manager to embrace the challenge of delivering world-class customer experiences for SkinSeoul’s users. As a Product Manager, you will be responsible for defining and driving the product vision, strategy and roadmap. You will work very closely with multicultural, cross-functional teams to continuously innovate with leading technologies and push the boundaries of user experience excellence. Given the high impact of this role, you will have the opportunity to collaborate intensively with the CEO and COO.

Key Responsibilities:

• Develop & execute product strategies and roadmaps that align with the company’s overall business & product objectives.
• Be in charge of the end-to-end customer experience as well as support in overall overall tech infrastructure development and optimization
• Create customer-centric products through detailed user research, customer insights/data and competitive analyses, and validate hypotheses via A/B testing
• Develop documentation and communicate product requirements/specifications to meet business goals
• Manage overall sprint planning, drive prioritization decisions, and work closely with technology and design teams to develop market-leading products
• Define metrics for success and analyze data as well as user feedback to continuously measure, iterate and improve the product
• Collaborate with cross-functional teams such as marketing, merchandising and operations to develop and execute go to market plans and achieve target metrics
• Manage and own the long-term product roadmap, and stay up to date with industry trends, including deep dives into new technologies such as AI to improve efficiencies and create superior user experiences
• Collaborate with external partners and vendors to explore and implement cutting edge solutions which meet business goals

Qualifications:

• A bachelor’s degree and ideally 5+ years of experience in product management. E-commerce experience is a must-have.
• Growth-driven PM who can identify opportunities to drive business growth and user engagement while maintaining a deep understanding of product strategy and execution.
• Exposure and/or experience with North American and other Western markets is an advantage, as well as strong interest in developing market-leading user experiences for the skincare segment
• An uncompromising attitude towards high standards, high performance, and high ownership: taking full responsibility to drive projects to success and additional responsibilities to reach company goals.
• An unwavering appetite to learn and continuously disrupt themselves with fresh ideas and new technologies.
• A strong bias for action, combined with a mindset to deep dive and acquire/interpret data to make product decisions
• Strong problem solving skills, with an ability to handle ambiguity and complex challenges, whilst thriving in a fast moving startup environment.
• An obsession with the customer and developing the best UI/UX
• Managerial experience and proven ability to drive development cycles and collaborate with cross-functional teams, as well as handle multiple projects simultaneously.
• Excellent communication skills both written and verbal, with an ability to collaborate effectively in a highly multicultural team.

By working at SkinSeoul you will have the opportunity to:

• Be at the forefront of a company pioneering and disrupting the ecommerce and skincare industry with advanced AI technology
• Be part of the growth story and boost your career by joining an ambitious and fast growing company
• Thrive in a dynamic environment and challenge yourself to solve unique business problems
• Work in an international work environment with a flat organization

About SkinSeoul

At SkinSeoul we stand at the unique intersection of AI, e-commerce, and skincare. We are disrupting the B2C ecommerce market in skincare and our vision is to be become the #1 skincare company globally.

Starting with K-Beauty, we have unleashed the potential of advanced AI technology to launch the world’s largest Korean skincare store. We pride ourselves on offering not only the largest but most personalized skincare selection, at affordable price points and with a superior customer experience.

SkinSeoul is an equal opportunity employer committed to fostering an inclusive, innovative, and learning environment with the best employees. We provide equal employment opportunities without regard to gender, identity, race, religion, nationality, age, marital status, disability, or any other protected status, as required by applicable law. If there is anything we can do to help ensure you have a comfortable and positive interview experience, please let us know.