Program Manager Transportation Network Configuration (Remote)

Description

At Amazon, we are always exploring new opportunities to shape our global business. Our Programme Managers help us move forward with our best ideas and get everything in place to drive success. As you take on different projects, you’ll become an expert in our processes and see your experience evolve. Along the way, you’ll work closely with different functions across Amazon and see how working together makes us a leader in what we do.

Key job responsibilities

• Create and manage the framework supporting Amazon transportation network for External Fulfillment
• Work with business and tech teams to define how to implement network change requests to ensure transportation systems are set up in line with the strategic transportation network plan
• Support network’s day-to-day configuration operations, optimization and expansion. Plan, communicate and execute the implementation of network changes in Amazon systems, ensuring that they are set with the correct parameters
• Deep dive into data and issues to drive short term fixes and long-term improvements
• Deliver results through extensive cross functional integration with multiple internal teams
• Drive long term standardization and automation initiatives to improve systems and team efficiency
• Manage relationships with internal stakeholders and be the single point of contact for requests and issues of a specific region

A day in the life

This position combines tactical and strategic responsibilities. The job is fast paced, dynamic, and requires you to be able to flawlessly execute daily/weekly activities as well as stepping up to lead ambiguous programs.

You collaborate daily with stakeholders across multiple Organizations to discuss network changes, using your system and logistic knowledge to help them understand what is feasible and developing an implementation plan. You then translate such change requests into network configurations, which you deploy and audit using multiple UIs and tools, according to the agreed SLAs. You act as main POC for a specific market/region, deep diving issues and leading system standardization initiatives. Working with your team and internal partners, you invent and develop system and process improvements that deliver new business value, improve CX, and increase team productivity, speed, and quality.

Basic Qualifications

• Experience in program or project management
• Experience with SQL
• Experience with Excel
• Bachelor’s degree or equivalent

Preferred Qualifications

• Experience in requirement gathering and ability to write clear and detailed requirement document

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