Project Coordinator (Remote)

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JOB TITLE: PROJECT COORDINATOR

RATE: Php 35,000 per month (Negotiable)

Job Type: Full-time, Remote/WFH

Reports To: Project Manager

Working Hours: 8 am – 5 pm Eastern Time (EST)

Start Date: ASAP

Job Overview:

The Project Coordinator works closely with the Project Manager to oversee the lifecycle of assigned projects from the time of sale through to completion. Together, they ensure that all necessary documentation, scheduling, and communications are handled efficiently to maintain project timelines, meet client expectations, and keep internal teams aligned. This role requires strong organizational skills and attention to detail in supporting project workflows and facilitating team collaboration.

Essential Duties & Responsibilities:

Project Initiation:

• Manage the project handoff from Sales once the quote is signed by the client.
• Review all ticket details, attachments, and notes to ensure proper project setup.
• Verify accuracy of the primary contact and project type.

Project Management Setup:

• Create projects in Moovila based on the information gathered.
• Schedule a 15-minute pre-kickoff meeting with the client’s primary contact and Project Manager.
• Schedule an internal 15-minute kickoff meeting to align team members.
• Determine and assign project priority (Critical, Medium, or Low).
• Set an estimated start date and due date for each project based on its complexity and requirements.

Monitoring & Collaboration:

• Actively monitor the PC/NU Installation Board for new user installations.
• Collaborate with internal teams to define project scope, objectives, and budget allocation.
• Assist in developing and managing detailed project schedules and work plans.

Project Tracking:

• Maintain accurate ticket status updates in the system based on the project’s progression.
• Regularly communicate with internal teams to ensure milestones and deadlines are met.
• Proactively address any project changes or issues that arise during the execution phase.

Additional Duties & Responsibilities:

• Document internal processes and procedures related to project coordination tasks.
• Enter time and expenses into the ticketing system in real time to ensure accurate tracking and billing.
• Complete training materials and assigned blueprints within the ticketing system’s training portal to stay up-to-date with internal processes and system enhancements.
• Continuously support process improvement efforts by identifying gaps and proposing solutions for more efficient project handling.

Qualifications:

• Proven experience in project coordination or a similar role.
• Proficiency in project management software (experience with Moovila is a plus).
• Familiarity with ConnectWise or similar ticketing systems.
• Strong organizational and multitasking skills.
• Excellent communication skills for interacting with clients and internal teams.
• Ability to work under pressure and meet deadlines.

Key Competencies:

• Attention to detail
• Problem-solving
• Time management
• Collaboration and teamwork
• Adaptability