Project Manager For It Infrastructure Security (Remote)

We are looking for an accomplished IT Infrastructure Security Project Manager to spearhead a diverse array of technology initiatives within a remote capacity. This pivotal role involves collaborating with a dynamic team to uphold business priorities and ensure the security and seamless operation of our IT services.

Key Responsibilities

• Lead and oversee a variety of technology projects and initiatives, ensuring alignment of IT services with strategic business objectives.
• Engage with both internal and external teams to assess and adapt to evolving business demands, especially within End User Services (EUS).
• Establish and maintain security reporting systems for real-time compliance monitoring.
• Stay informed on emerging trends in information security and integrate new techniques to meet security objectives.
• Supervise critical monitoring functions for applications and infrastructure services, ensuring continuous reliability.
• Collaborate with the Cyber Security Operations Center (CSOC) to effectively respond to security alerts and incidents.
• Coordinate operational responses across IT groups for swift resolution of issues.
• Enhance IT services related to End User Support, Network Operations Center (NOC), and the Service Desk to improve user experience.
• Optimize request processes across IT domains to foster integration and service delivery for EUS and the Service Desk.
• Articulate a clear and ambitious vision for the team, promoting alignment within Infrastructure and Operations and with external partners.
• Manage vendor relationships, ensuring accountability and compliance with service level agreements (SLAs).
• Develop and monitor key metrics with service providers to evaluate the impact of service delivery on business outcomes.
• Work with the Vendor Management Office to verify vendor performance and manage monthly payments.
• Oversee asset inventory and manage the internal budget for desktops, laptops, and peripherals.
• Identify opportunities for process enhancements and refine existing SLAs to boost vendor service delivery.
• Lead projects, managing resources, scope, budgets, timelines, and overall plans.
• Monitor industry best practices, providing strategic recommendations for EUS, NOC, and Service Desk operations.
• Represent IT during senior executive meetings, influencing strategic direction and aligning IT services with overarching business goals.

Required Skills

• Strong project management expertise.
• Excellent communication and collaboration skills.
• Proficiency in IT infrastructure and operations.
• Knowledge of security frameworks and compliance standards.
• Ability to effectively manage vendor partnerships.
• Strong analytical and problem-solving capabilities.

Qualifications

• Bachelor’s degree with 6+ years of work experience, including a minimum of 4 years in IT Infrastructure and Operations; or a Master’s degree with at least 5 years of work experience, including 2 years in IT Infrastructure and Operations.

Career Growth Opportunities

This role provides significant opportunities for professional development, enabling you to influence strategic directions and align IT services with critical business goals. You will have the chance to lead major projects that enhance your leadership and project management acumen.

Company Culture And Values

Our organization fosters a collaborative and innovative work environment, encouraging teamwork across departments to meet ever-changing business needs. We prioritize the security and efficiency of our IT services while empowering our employees to contribute ideas and solutions.

Employment Type: Full-Time