Project Manager (Remote)

Full time

Type Of Hire

Experienced (relevant combo of work and education)

Education Desired

Bachelor of Computer Engineering

Travel Percentage

0%

Project Manager (Contact Center) – Bangalore/Pune/Chennai/Gurgaon – 5 – 10 Years

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About The Team

This team will be responsible for IVR development using the latest technologies available such as Nuance Mix, NLU, Voice biometrics etc.

What You Will Be Doing

• Ability to put together detailed plans that set out the goals, schedule, resources, and key steps for projects
• Ability to work with all relevant stakeholders like clients, sponsors, business partners and support teams. Keep everyone updated, manage expectations, and manage hurdles or challenges with clear communication
• Experience in budgeting and financial management. Forecast finances and make data-driven decisions

Attention to details and ability to keep detailed records and updating stakeholders throughout the project.

• Strong problem solving and troubleshooting skills. Come up with solutions quickly and adjust to new challenges to keep projects on track

What You Bring

• 5 to 10yrs of experience as Project Manager in driving Contact Center Technologies projects
• Strong knowledge of Contact Center environment and operations
• Project management; Stakeholder management; Good communication skills; Problem solving; Financial management;

What We Offer You

• An exciting opportunity be a part of World’s Leading FinTech Product MNC
• To be a part of vibrant team and to build up a career on core banking/payments domain
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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