Iris
Project Manager (Remote)
Project Manager | Iris | Worldwide
Project Manager | Iris | Worldwide
Remote
Job Purpose
To co-ordinate and manage the implementation of complex IRIS software solutions, which may include multiple products, collaborating with clients and internal stakeholders who form part of the client project delivery teams, to enable clients to achieve the expected business benefits from an IRIS solution on time and to budget.
Key Responsibilities
- Liaise with key stakeholders to ascertain priorities for on-boarding of new clients
- Responsible and accountable for the success of your allocated projects and ad-hoc projects, meeting and exceeding customer expectations.
- Ensure quality standards and procedures are adhered to.
- Effectively manage expectations, both internally and externally.
- Build rapport with customer
- Responsible for customer disengagements.
- Responsible for keeping your allocated projects updated on CRM system
- Resource planning to project to meet project timeframe
- Manage risk and issues for all projects
- Ensure all new projects have SoWs and that team meet project closure requirements from the support team.
Competencies/Knowledge/Expertise
- 2 plus years’ experience in project management
- Ability to manage multiple projects
- Be highly responsive in communication both internally and externally
- Ability to articulate complex ideas in a way that is easy to understand
- Solid Problem Solving abilities, adapting to the ever changing environment and reacting quickly to overcome challenges
- Using Initiative to overcome any hurdles
- Maintain a high level of attention to detail and the ability to produce high quality work
- Being able to build strong mutual relationships with potential customers and new clients
- Have a desire to ensure the best outcome for new customers in accordance with IRIS Values
Key Relationships
- Client project team and senior stakeholders
- Colleagues who are part of the implementation and delivery process e.g., Consultants, team members including technical or Product SME’s.
- PMO
- Product Management
- Customer Services
- Sales
Key Assumptions
Project Managers deliver the service embodying the IRIS Values, putting the client at the centre of everything we do, ensuring the project delivers the best outcomes for the customer and meets their expectations.
As one of the UK’s largest privately held software companies, IRIS Software Group exists to simplify the lives of businesses, schools and organisations.
IRIS provides software solutions and services that substantially enhance operational compliance, efficiency and accuracy, empowering the users of our technology to look forward with certainty and confidence.
Over 4 million parents use our software to connect with their child’s school, 18% of UK employees are paid via an IRIS payroll solution, 50,000 SMEs use IRIS cloud bookkeeping and 21,000 firms rely on us for legislative compliance.
Our operational software is the invisible but essential beating heart of our customers’ businesses, supporting them in a range of objectives, from maintaining legislative compliance to boosting engagement with stakeholders and enhancing productivity.
It’s vital these mission-critical functions work first time, every time.
That’s why IRIS helps businesses run the tough stuff, stay compliant and get operational tasks done right first time, every time – so they can focus on productivity and growth.
IRIS is a company built on hiring the best people; our people are our greatest assets.
They enable us to be the innovative, market-leading, and high-performing company that we are today.
We’re delighted to be certified as a Great Place to Work and one of the UK’s Best Workplaces for Women.
These accolades confirm that our employees have a consistently positive experience at IRIS, with the certifications considering employee wellbeing, diversity and inclusion, trust in management, effective communication and recognition/reward.
IRIS is committed to engaging, rewarding and empowering our employees, and this is central to what we do.
This is why we work to create an environment where employees feel like they are part of a team.
Generous holiday allowance
Charity / volunteering days
Income protection insurance
Life assurance
Employee Assistance Program
Private healthcare
Additional discount
schemes
Cycle to work
scheme
