Project Manager (Remote)

RESPONSIBILITIES

• Identify and develop business opportunities for SMEs and small groups, particularly in the high-end market.
• Provide travel options and advice to meet clients’ needs, including complex itinerary planning, air ticketing, and reservations.
• Plan and execute conferences, meetings, and events from conceptual proposal to onsite execution and wrap-up.
• Build and maintain partnerships with airlines, tourism boards, and overseas suppliers to secure the best rates and services.
• Ensure efficient and high-quality service delivery at all times.
• Conduct onsite inspections and travel overseas to manage events, ensuring that all aspects run smoothly and according to plan.
• Work independently with land operators and various vendors to coordinate all event logistics.
• Manage and retain clients through excellent customer service skills, ensuring their needs and expectations are met.
• Oversee event budgets, ensuring expenses stay within set limits and financial goals are achieved.
• Handle any issues that arise during travel or events, ensuring quick and effective resolution.
• Conduct post-event evaluations to assess success and identify areas for improvement.

REQUIREMENTS

• Higher Diploma or Degree in Travel and Tourism, or a related discipline.
• Minimum of 5 years’ relevant experience in the travel industry.
• Extensive network, strong product knowledge, and in-depth understanding of tourism destinations.
• Knowledge in complex itinerary planning, including ticketing and air ticket reservations.
• Customer-oriented with excellent communication skills.
• Proficient in MS Word, Excel, and PowerPoint.
• Good command of spoken and written English and Chinese (including Mandarin).
• Excellent presentation, communication, interpersonal, and customer relationship management skills.
• Strong analytical skills and the ability to work independently under tight deadlines.
• Willingness to travel overseas frequently.

OUR OFFER

Interested parties, please send full resume with available date, current & expected salary to Group Human Resources Department by clicking “Apply” button.

We are an equal opportunity employer. Personal data provided will be used strictly in accordance with personal data policy and for recruitment purposes only. Candidates not notified within 8 weeks may consider their applications unsuccessful. All data collected will be destroyed within 12 months.