Project Manager Social Listening (Remote)

About Us:

At RILA GLOBAL CONSULTING, we are industry leaders in social listening and consumer research, specializing in uncovering actionable insights for our clients in the pharmaceutical and healthcare sectors. Founded in 2019 and inspired by excellence in consumer research, we are dedicated to promoting innovation, showcasing global talent, and delivering world-class consulting services.

Role Overview:

We are looking for an experienced and proactive Project Manager to lead our social listening projects and collaborate with a global team of analysts, researchers, and strategists. This role is crucial in driving impactful results for our clients by turning social media data into meaningful strategies.

Key Responsibilities:

• Project Leadership: Oversee end-to-end project management for social listening initiatives, ensuring timely delivery, budget adherence, and quality outcomes.
• Client Collaboration: Serve as the main point of contact for clients, providing updates, managing expectations, and ensuring client satisfaction.
• Team Coordination: Work closely with internal teams to define project objectives, develop detailed plans, and allocate resources effectively.
• Platform Expertise: Leverage social listening tools like Brandwatch, Netbase, Sprinklr, Meltwater, Pulsar, and Talkwalker to gather and analyze data.
• Insight Development: Analyze social media conversations to identify trends, insights, and opportunities, and present findings to clients in a clear, actionable format.
• Process Improvement: Continuously refine workflows and methodologies to enhance efficiency and project outcomes.

Qualifications:

• Proven experience as a Project Manager in social listening, social media analytics, or a related field.
• Strong knowledge of social listening platforms and Boolean query writing.
• Exceptional organizational and time-management skills with the ability to handle multiple projects simultaneously.
• Excellent communication and interpersonal skills to manage client relationships and internal collaboration.
• Analytical mindset with a keen eye for detail and data-driven decision-making.
• Familiarity with project management tools like Asana, Monday.com, or Trello is a plus.

What Sets RILA Apart:

• Innovative Expertise: Work with an award-winning agency recognized for its cutting-edge solutions in social listening.
• Global Impact: Collaborate with leading clients in the pharmaceutical industry and contribute to meaningful insights that drive change.
• Empowered Team Culture: Join a team that values creativity, collaboration, and professional growth.
• Flexibility: We support work-life balance with flexible work arrangements.

How to Apply:

If you’re ready to make an impact with a company redefining social listening, we’d love to hear from you! Submit your resume and a cover letter highlighting your relevant experience.