Project Specialist (Remote)

BlueWater Federal is looking for a Project Specialist to support a FEMA program

100% remote work

FEMA requires additional digital communication services to implement user-friendly and accessible updates to FEMA.gov and the FEMA App that improve the customer experience (CX) and ensure clear communication about agency initiatives being rolled out in 2024.

Responsibilities

• Routinely update web content, and implement content re-organization, navigation improvement, plain language, or other updates to address user feedback.
• Support for web updates should include reviewing site reporter requests, communicating with web team, OEA and program office requestors as needed to confirm details, and implementing changes within specified time frames on the request. Support should be available full time during business hours.
• Perform content analysis and validation services including checking for errors, utilizing Drupal based tools as well as other 3rd party tools provided.
• Support FEMA.gov and Ready.gov content updating throughout the year by supporting the FEMA web team in handling update requests to website content, utilizing a shared tool for tracking ongoing tickets for web content changes and providing project management as needed to push forward complex content changes.
• Provide project management and content development services to support web content and web improvements for agency campaigns and roll outs throughout the year, in coordination with OEA web team and Public Affairs communication advisors.

Qualifications

• Bachelors degree in Communications, Web Development, or a related field. Equivalent work experience may be considered.
• 4+ years of experience handling web content updates, including uploading files, building event pages, making text edits, and managing other content-related tasks within a CMS like Drupal or similar.
• Must have or be eligible for a High-risk Public Trust; US Citizenship required
• Strong organizational abilities to manage and prioritize multiple website-update requests and inquiries efficiently. Ability to track and report on the status of requests and ensure timely completion.
• Ability to work effectively with other content roles and team members to support FEMA projects and initiatives. Experience in collaborating on content development and updates to align with overall project goals.

BlueWater Federal Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.