Regional Operations Manager Nsw (Remote)

Regional Operations Manager Nsw | Keyton | Australia

About Keyton 

With over 75 villages and more than 17,000 residents nationally, Keyton is one of Australia’s leading owners and operators of retirement living communities. Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities.  

Our purpose is to create places where communities thrive – not only for residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.    

Keyton Perks & Benefits 

• Competitive salary with opportunities for continuing development 
• A supportive and friendly work environment 
• 4x Wellbeing Days (one per quarter). That’s almost an additional week off in addition to your annual leave! 
• Flexible working environment – Opportunity to work from home
• Fitness Passport for you and your family 
• Reward & recognition services 
• Excellent company benefits and discounts on offer 
• Discounted health insurance, annual vaccinations and skin checks 
• The chance to make a real difference in the lives of our residents 

Your Day on A Page 

An exciting opportunity has become available for a Regional Operations Manager to join the Keyton team. 

The Regional Operations Manager will be responsible for setting the strategic direction of the Resident Operations function within the region and driving regional performance to meet targets. This role is committed to fostering a customer-centric culture in alignment with Keyton’s Core Values, ensuring maximum resident satisfaction across all teams and stakeholder groups. 

The successful candidate will focus on developing village and asset strategies, budgets, providing leadership and operational expertise to the northern NSW/Sydney villages as well as work collaboratively with the other Regional Operations Manager (NSW southern region) to achieve regional targets and key regional outcomes. 

The successful candidate will be based in Sydney, with regular travel to sites across their villages in NSW. 

At Keyton, we are one team, and our Regional Operations Manager will embody our values every day:  

• Connect as One Team: Develop and implement strategic initiatives that align regional operations with Keyton’s overall vision and goals. 
• Realise the Opportunities: Champion innovative approaches and technologies to improve operational efficiency and resident experience. 
• Make Room for Kindness: Shape and promote a culture of kindness and empathy at all levels of Keyton, ensuring it is embedded in decision making and daily operations. 
• Find the Fun: Design and implement initiatives to boost employee morale and engagement, fostering a positive and enjoyable work environment 
• Lead with Heart: Mentor and develop village teams, creating a pipeline of future leaders and ensuring succession planning. 

About You 

Your proactive and driven attitude will see you succeed in the team, as well as an ability to work autonomously to deliver wellbeing outcomes. Effective stakeholder engagement, strong communication and team management will be key to your success in this role, as will: 

• Possessing an in-depth understanding of the Retirement Living Act and have proven experience in its implementation
• Prior experience in Retirement Living in a leadership/senior management capacity is ideal
• Strong people management capability with a preference for adopting a collaborative approach to decision making and focus on delivering results 
• Strong financial reporting and budget management skills
• Advanced interpersonal skills with the ability to foster strong relationships with key external and internal stakeholders 
• A current Australian Driving Licence  
• Asset and property management experience is desirable

Ready to Join the Fun? 

If you’re passionate about leading a vibrant and caring community for retirees, we’d love to hear from you! Apply now and be a part of something truly special 

Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of April-October. 

Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home