Research Manager Consumer Insights Ese Experience (Remote)

Research Manager | Consumer Insights

Location: Singapore or Japan

Type: Remote – Working Singapore Timezone

Salary: S$113,500 plus 20% annual bonus

Please note – Experience in managing Japanese clients is required for this role. The ideal candidate can work from Singapore or Japan. No relocation assistance offered

Introduction

Our client, an independent market research company founded in 2015, specialises in digital media. They bridge the gap between ideas and data, employing a rigorous approach to make media strategy reliable and beneficial for their world class clients. With expertise in media strategy, planning, data science, qualitative research, software, and data engineering, their global operations span EMEA, NA, and APAC regions. The company advocates for remote-asynchronous working, with offices and hubs in London, McLean, Singapore, and Melbourne.

The Role

We are seeking a Research Manager with strong Japanese language skills to join our client’s expanding team. In this role, you will deliver quantitative and qualitative research that delves into clients’ business and marketing objectives. You will manage the provision of in-depth consumer insights into behaviours, habits, sentiments, and preferences, driving creative development, media strategy, planning, and campaign optimisation for clients’ marketing departments. Building relationships with senior stakeholders, both internally and externally, your expertise will influence their actions to support team and client goals. You will ensure efficiency through effective utilisation of people and processes.

Responsibilities

• Engage with clients and internal stakeholders to understand research needs, commission structured research projects, and manage their execution to deliver high-quality outputs in line with agreed briefs.
• Identify appropriate tools and techniques to conduct robust research, typically involving a mix of quantitative and qualitative analysis, including:
• Designing experiments to isolate and measure target variables.
• Writing and commissioning surveys.
• Managing the recruitment of panellists and assessing respondent data quality to ensure a robust and representative sample.
• Utilising statistical techniques such as cluster analysis.
• Conducting consumer sentiment analysis for brands and their campaigns through social insight tools and/or open-ended survey analysis.
• Produce clear and concise written summaries and data visualisations that communicate project outcomes through compelling storytelling.
• Define audiences of the most valuable consumers and identify optimal channels to reach them.
• Develop relationships with key clients and internal stakeholders through regular contact and updates.
• Provide reports on creative effectiveness, product landscapes, competitors, and markets to identify potential opportunities and shape campaign strategies.
• Support business growth by developing materials and participating in pitches.

Requirements

• Professional or fluent Japanese language skills.
• Over 5 years of experience in an analytically driven marketing role, either client or agency-side.
• A degree demonstrating strong communication and analytical skills, such as in an applied quantitative field, social science, psychology, or communication.
• Strong analytical skills, with the ability to identify business questions, analyse data, draw conclusions, and develop actionable recommendations.
• Affinity for new technologies, with an interest in working with new platforms or learning a scripting language. Proficiency in Microsoft Excel and experience with SQL.
• Ability to write concise, direct, and balanced surveys that effectively generate relevant and unbiased data sets.
• Highly advanced Microsoft Excel skills and experience interrogating databases and systems using SQL and/or other tools to obtain answers.
• A knack for presenting complex data in a way that highlights underlying trends and insights.
• Strong organisational and project management skills.
• Excellent verbal and written communication skills.
• Professional communication and presentation.

Desirable

• Experience assessing and using social analytics tools.
• Experience with statistical techniques and/or programming languages such as R and Python.
• Experience using data management platforms.

What They Offer

At this company, you’ll work with a tight-knit team that is open, respectful, and driven. They move swiftly to maintain their competitive edge, making the work interesting and varied. You will have immediate exposure to experienced engineers and analysts supporting your development while working with world-class marketing brands. The team supports each other with shared values that foster creativity and effectiveness. Alongside job satisfaction, they offer:

• Fully remote role.
• Competitive salaries.
• Generous bonus scheme.
• Flexible working.
• Health insurance.
• 21 paid annual leave days plus 11 bank holidays per year.

The company is an equal-opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees.

Language Proficiency and Experience

Proficiency in Japanese is essential for this role. We cannot consider applicants lacking this experience.

Visa Sponsorship

We offer visa sponsorship for qualified candidates. If you require sponsorship for employment visa status, please indicate this in your application.

Interview Process

3 stage interview process including a small take home technical case – immediate starts available