Retail Operations Manager (Remote)

1.About KAROFI

We are TecomenGroup, founded in 2006,specializing in the research, manufacturing, and distribution of household products like water purifiers, hot and cold water dispensers, and air purifiers. Over the years, Tecomen has achieved significant success, mastering the technology behind all the products we offer. We proudly own the largest water purifier factoryin Southeast Asia, and our products are exported to over 50 countries around the world. Our flagship brand, Karofi, is the #1 water purifierbrand in Vietnam, a clear testament to our market leadership and technological expertise.

Tecomen’s success is driven by innovation and commitment to quality. Our cutting-edge R&D center and state-of-the-art 36,000 m² factory in Hung Yen, Vietnam, staffed by over 50 experts, enable us to produce more than 2 million water purifiers and 30 million filter cores annually. With a product portfolio of over 100 offerings and industry-leading technologies like AiOTec and Voice Call, this strong foundation allows us to expand our market presence to over 10,000 sales points nationwide. As a result, Tecomen’s reach and impact continue to grow, confidently meeting the diversewater and air solution needsof customers acrossall segments, both domestically and globally.

With the ambitious vision of becominga Top 3 Global Leader in water and air productsby

2040, Tecomenis expanding acrossall operations:

R&D: Continuously developing new products in the air care and kitchen appliance sectors, including air conditioners, fans,dehumidifiers, range hoods,solar water heaters, induction cookers, rice cookers, and air fryers.

Manufacturing: Upgrading the currentfactory by increasing automation, and settingto

open a new, larger-scale factory in 2025.

Business Expansion: Beyond Vietnam, Karofi is entering global markets. After years of operating in the OEM & ODM sectors, Karofi-branded products will be available in over 20 countries by the end of 2025.

Customer Service: Improving our servicequality, focusing on customer experience and service standards.

To realize our 2040 vision, Tecomen – Karofi seeks to collaborate with world-class experts and passionate individuals who will join us on this exciting journey. We believe that, with outstanding expertise and creativity, Tecomen -Karofi can drive innovation, accelerate growth, and make a meaningful impact in the industry. We hope to connect with you and provide more detailed information about the exciting opportunities at Karofi.

Headquarters: Hudland Tower, Nguyen Huu Tho, Hoang Mai, Hanoi, Vietnam.

Factory: Từ Hồ, Yên Phú, Yên Mỹ , Hưng Yên, Việt Nam

Website: https://karofiglobal.com/

2.Job Description

2.1 Main responsibility:

 Set up & Develop Karofi Stores (online and offline)

• Find & propose suitable places for opening Karofi stores.

• Build & develop Karofi stores, ensure functional and optimal visual appeal.

• Complete store operational requirements by scheduling and assigning employees.

• Maintain store staff by recruiting, selecting, orienting, and training employees.

• Maintain the stability and reputation of the store by complying with legal requirements.

• Prepare annual budget, schedule expenditure.

 Propose & execute sales campaign to meet or exceed sales target

• Analyze sales data and trends to make informed decisions and adjust strategies as necessary.

• Propose sales campaigns to boost sell out.

• Formulate pricing

 Ensure availability of merchandise

• Handle inventory management, including stock level monitoring, ordering, and organizing.

• Study the market demand and competitor to propose the competitive items.

• Secures merchandise by implementing security systems and measures.

• Coordinating storage and transportation of goods at an offsite warehouse.

2.2 Requirements:

 Graduated from University majoring in Business Administration, Marketing Management, and Commercial Management.

 Have at least 5 years of experience in retail sales management, preferably in water purifiers or home appliance products.

 Proficient in English in 4 skills (speaking, reading, writing, listening).

 Analyze, synthesize, plan, organize and update, process information and coordinate and lead internal teams and other departments to deliver the company’s common goals.

 Ability to work independently or in groups, have high ownership of work, coaching and team leadership, and can withstand high work pressure.

 Have analytical skills and understanding of marketing techniques to coordinate with marketing agencies.

 Proven success in selling on Amazon with a track record of notable achievements is highly preferred.

3. Benefits:

 Competitive and flexible salary, negotiable based on the candidate’s abilities.

 Year-end bonus according to company regulations, along with performance-based bonuses.

 Ensuring employee benefits and compliance with the regulations of the country where the employee works.

 Based on existing experience, there is ample room for creativity and the opportunity to leave a personal mark on a brand that has already achieved success in other markets and is beginning to develop in a new country.

 The Group operates systematically with R&D, manufacturing, and technical services supporting smoother business development activities.

 Work alongside a high-quality global team with a shared aspiration to promote the sustainable development of the Karofi brand.

We appreciate your interest in this opportunity. Given the high volume of applications, we will only be able to contact shortlisted candidates. We value your understanding and patience in this process. Thank you for your interest and cooperation