Retail Support Manager (Remote)

Are you ready for an exciting adventure in the world of retail!

Why Walter and Wild? We are a New Zealand Food Manufacturing company with a substantial portfolio of iconic brands including Movenpick (NZ and AU), Killinchy Gold, NZ Natural, Zilch and Chateau, Hubbards, I Love Food Co., Aunt Betty’s, Vitafresh, Greggs, Alfa One,

To be successful in this role, you’ll need to be a self-driven, confident leader with excellent communication skills and a proven track record of top-notch training.

The Role

This is a permanent, full-time position as a Retail Support Manager reporting directly to the Store Operations Manager. The role will be base at our Movenpick Store, Missionbay. You will be responsible for ensuring Franchisees and Licensees are supported and brand compliance. This role will be the direct contact point between Franchisees and Licensees in terms of training and brand auditing for NZN & Movenpick outlets.

In order to make this happen, your responsibilities will include but not limited to:

• 1-2 years’ experience in Retail

• Ensure store standards are met and followed
• Ensure brand compliance for all NZN & Movenpick stores in the North Island
• Conduct store visits to review standards and follow up with feedback and reports on findings for continuous improvements
• Train all new franchisees and licensees and conduct periodic outlet operational audits
• Assist with ROM and Marketing Dept with NPD

About You!

• You are an orderly person with high attention to detail and the ability to manage timelines
• You can juggle priorities and multi-task
• You have excellent communication and people skills and are a highly collaborative team player
• Like us, you love customers and will go above and beyond for them
• Natural ability in creating customer relationships – you love connecting with people!
• Be self-motivated, positive and enthusiastic
• Have excellent communication skills
• Have the ability to build solid and long-term relationships with customers
• Demonstrate great organisation, planning and time management skills
• Strong work ethic with a can-do attitude

At Walter & Wild we believe in being fiercely independent and doing what we feel is right and sometimes that means taking the path less travelled.

We celebrate and value what makes us different. Having a variety of people who are passionate, innovative, flexible and who know how to have fun is important to us. Basically, what we are trying to say is that Walter & Wild is an awesome place to work full of equally awesome people

We are Kind, Loyal, Accountable, Brave, Challengers, and Playful. Our Values are important to us. It is what makes us Walter & Wild.