Revenue Operations Analyst Customer Success (Remote)

We invite you to join our innovative team and contribute to a groundbreaking transformation within the real estate sector! Our organization leads the charge in redefining project management for modern real estate teams by leveraging advanced data analytics, automation, and artificial intelligence for enhanced efficiency and reliability. With an impressive portfolio of over $175 billion in intricate projects executed nationwide, we are positioned for continued growth and significant impact.

We are on the lookout for a Customer Success Revenue Operations Analyst who will play a pivotal role in our journey. This position is ideal for an individual who flourishes in a dynamic startup atmosphere and is passionate about developing processes from the ground up. You will work closely with key stakeholders in Customer Success, Sales, and Finance to refine reporting, forecasting, and uphold operational excellence.

Key Responsibilities

• Spearhead the design and implementation of innovative revenue operations processes and systems.
• Analyze sales and revenue metrics to pinpoint trends, opportunities for growth, and areas needing enhancement.
• Facilitate departmental reporting initiatives, including revenue forecasting, commission documentation, sales analytics, and performance evaluations.
• Enhance our CRM and Customer Success platforms to boost automation, ensure precise reporting, and support scalable operations.
• Aid in the formulation and management of sales compensation plans and incentive structures.
• Track and report on essential key performance indicators (KPIs) vital to revenue operations.
• Contribute to the planning and execution of strategic sales campaigns and customer engagement activities.
• Collaborate on cross-functional initiatives aimed at improving the efficacy and efficiency of revenue operations.

Required Skills

• Proficient in Excel and SQL for comprehensive analysis and reporting.
• Demonstrated ability to conceptualize the broader perspective while driving initiatives that further long-term growth.
• Competent in juggling multiple high-priority projects simultaneously.
• Strong communication skills to articulate complex data and analyses in a clear, actionable format.
• Familiarity with essential tools like HubSpot, Planhat, and various dashboarding solutions.
• A proactive builder mindset, eager to establish the foundations for scalable systems.

Qualifications

• A Bachelor’s degree in Business, Finance, Economics, or a related field.
• 2-5 years of experience in revenue operations, sales operations, business analytics, or a closely related field, preferably within a high-growth startup or SaaS setting.

Career Growth Opportunities

This role, characterized by its high impact and visibility, offers a significant opportunity to lead essential projects and influence strategic directions, thereby shaping our scaling strategy and supporting your professional development.

Company Culture And Values

We cultivate a culture of creativity and inclusivity, encouraging our team members to bring their authentic selves to work. Our advanced technology empowers modern real estate teams to achieve quicker and more predictable results on complex projects.

Compensation And Benefits

We provide a competitive salary complemented by meaningful stock options and a comprehensive suite of benefits, which includes:

• Comprehensive medical, dental, and vision insurance
• 401k matching
• Unlimited vacation policy
• Paid sick leave
• Major U.S. holidays
• Company merchandise
• Complimentary access to a Health Advocate
• A remote-first work environment with annual team gatherings.

We encourage you to apply, regardless of any self-doubt. We look forward to hearing from you!

Employment Type: Full-Time