Saas Implementation Integration Manager (Remote)

You Will

–        Customizing Salesforce or Microsoft Dynamics. Experience in integrating these systems with other applications like QuickBooks, NetSuite, Business Central, F&O and more using DBSync platform.

–        Build integrated solutions between various applications, data-warehousing and other data intensive applications.

–        Use the latest trends on building SaaS applications using multi-tenancy, scalability large data volumes / Big Data and more.

–        Develop and expand our portfolio to support most popular Cloud apps (200+).

–        Develop understanding of not just software development, but also how to design, develop and launch a product from concept to high customer use.

Key Responsibilities:

–        Manage, Coach and mentor Implementation team.

–        Accountable for customer satisfaction during and post-implementation.

–        Ensure excellent usage of the product capabilities before handing over to the Support team.

–        Review all Implementation project plans, identify and mitigate the risks and work with the project managers/Leads to manage them closely for successful Go Lives.

–        Monitor project progress throughout the project life cycle, communicate project status effectively to senior management through reports, presentations, and individual meetings.

–        Build and provide direction to project teams, create and foster communication among team members.

–        Manage Kick- off Meetings

–        Responsible for efficient and appropriate resource allocation.

–        Ensure that the team has all required competencies and is well trained.

–        Understands the challenges faced by the team and help them succeed.

–        Capture and manage project risks and issues and associated mitigation strategies.

–        Utilize analytical skills to make critical decisions and recommendations to solve project-related problems.

–        Sets the implementation strategy considering timelines, impacts, and risk.

–        Helps address implementation road blocks, remove obstacles or other constraints.

–        Provide high-level guidance and recommendation to client about implementation and integration procedures to add the greatest value for the client.

–        Provide an escalation point for issue that may arise throughout the implementation period.

–        Formulates proposals for new systems, procedures and/ or processes.

–        Acts as a liaison with subsidiary management and staff to resolve issues as needed.

Qualification & Requirement:

–        Experience in customizing Salesforce or Microsoft Dynamics. Experience in integrating these systems with other applications like QuickBooks, NetSuite, Business Central, F&O and more

–        6+ years of hands-on experience in SAAS product implementation and delivering multiple and complex projects

–        Candidates having enterprise software background in the initial career phase and gradually moved to Implementation role.

–        Team Management experience.

–        Excellent oral & written communication skills and should be proficient in client interactions.