Sales Admin (Remote)

Job description / Role

Company Description

“Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Job Description

OVERVIEW OF DUTIES

To handle all administration and ensure the smooth running of the department under the supervision of the Director of Sales.

MAIN RESPONSIBILITIES

Customer relations

– Ensures that team organization remains flexible and ready to meet customer needs.
– Able to welcome all guests at the hotel/department upon arrival and provide basic information as and when required.

Professional Techniques / Production

– The Sales Administration performs its duties within the framework defined by the chain and hotel norms and international regulations specified by the Director of Sales.
– Assist the Sales Executive and Manager in organizing the filing system of the Division / Department / Section.
– Ensure that stationery item stock is accounted for and well maintained.
– Organize the recording system for all incoming and outgoing correspondence and incoming telephone calls.
– Handle all typing work required. Take minutes of meetings.
– Assist in the dispatch and collection of correspondence in the hotel.
– Ensure the cleanliness of the office.
– Handle all incoming telephone calls and take messages.
– Prepare and send out facsimile messages.
– Assist in the packing of materials when required. e.g. hotel brochures, sales kits, giveaways etc.
– Is familiar with the operation and application of the hotel’s computer, typewriter, personal computer (operating the required programs), facsimile and office telephone switchboard system, and all necessary computer software programs.
– Able to welcome all guests at the hotel/department upon arrival and provide basic information as and when required.
– Keeps well-informed about the product (lodging, catering, and other facilities)
– Proven experience as a secretary or administrative assistant, preferably in a sales environment or hospitality, but not a must.

Team management and cross-departmental responsibilities

– Works in collaboration with the other departments

Qualifications

– Proven experience as a secretary or administrative assistant, preferably in a sales environment or hospitality, but not a must.
– Strong organizational skills and attention to detail.
– Proficiency in Microsoft Office (Word, Excel, PowerPoint) and hotel management software is a plus.
– Excellent verbal and written communication skills.
– Ability to multitask and manage time effectively in a fast-paced environment.
– Customer-focused attitude with a friendly and professional demeanor.
– Age range from 24-29 years
– Living in heliopolis, nasr city, tagoma

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels’​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.