Sales Customer Success Specialist (Remote)

Sales Customer Success Specialist | Serallo | Worldwide

Location: Work from home (must be UK-based)

Hours: Full-time, Monday to Friday, 8:30 am – 4:30 pm (Flexible with performance)

We’re a dynamic tech company based in Poole, Dorset, committed to delivering affordable, fully automated AI customer service solutions to businesses across the UK. We’re looking for a driven Sales & Customer Success Specialist to join our team in a remote, full-time role that combines B2B sales, client retention, and customer support.

About the Role:

• Sales: Your main responsibility is to sell our subscription-based AI-powered customer service software. This B2B product is highly affordable and easy to sell, with a daily target of just two sales. However, the potential to exceed this target is high, making this a fantastic opportunity to significantly boost your income through uncapped commission.
• Client Success: You’ll also work with clients you’ve onboarded, ensuring they’re satisfied, supported, and have all their needs met.
• Customer Retention: Part of the role involves reconnecting with past customers to resolve issues and regain their business, creating even more opportunity for retention bonuses.

What You’ll Bring:

• Self-Motivation: A drive to exceed sales targets, earn high commissions, and offer top-notch client support.
• Customer Focus: You’re a natural with people and able to build and maintain strong client relationships.
• Problem-Solving Skills: Ready to assist clients with queries, provide solutions, and retain their business.

What We Offer:

• Competitive Pay: Starting with a base salary of £20,109 per year, plus uncapped commission of up to £100 per sale. With a target of two sales per day, this brings an OTE of £48,509 per year, including a lifetime monthly retention bonus for every client you retain, providing you a growing, consistent bonus over time.
• Flexible Hours: If you consistently meet sales and support targets, you can adjust your hours, finishing early once your goals are achieved.

Requirements:

• UK resident with a stable internet connection, computer, and smartphone.
• Sales or customer service experience essential.

If you’re ready to join an innovative company and thrive in a role where success drives flexibility and substantial earning potential, apply today!

Job Types: Full-time, Permanent

Pay: £20,109.00-£48,509.00 per year

Additional pay:

• Bonus scheme
• Commission pay
• Performance bonus

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Free parking
• On-site parking
• Store discount

Schedule:

• 8 hour shift
• Day shift
• Flexitime
• Monday to Friday
• No weekends

Experience:

• Sales: 1 year (required)

Work Location: Remote

Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home