Sales Development Representative (Remote)

Do you want to build a career in Sales? Grow your earning potential and job scope as you make an indelible impact on a scale-up and an industry?

At Dixa, you’ll join a mission-oriented team with clear targets that will put you on a great path toward a career in Sales. You’ll practice value-selling, learn to build a market, and help a Danish software company scale in the CX space in Nordics (Norway, Sweden, Denmark, Finland). Based in Dixa’s Copenhagen office, you will be surrounded by a team of SDRs, Account Executives, and Sales Leaders from whom you can learn to build the foundations of a successful sales career.

If you, like us, have a go-getter spirit and an inner drive to succeed, then this is the role for you, so we’d love to receive your application! We’re an international team, so please make sure you write to us in English.

• Outbound prospecting: identify and engage with prospects by phone, email or on LinkedIn
• Build a robust pipeline for your assigned Account Executive
• Successfully explain the Dixa value drivers to set up meetings with qualified prospects
• Handle objections from potential customers who may be using or considering a competitor
• Establish and maintain relationships with customers to gain referrals and expand the customer base

• Fluent in Swedish: You have excellent spoken and written skills in Swedish.
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  Driven and Persistent: You’re self-motivated, thrive on ambitious goals, and aren’t afraid to pick up the phone. Turning a “no” into a “yes” is a challenge you enjoy, and you view obstacles as growth opportunities. Hitting and surpassing targets is what drives you.
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  Curious and Creative: You’re a lifelong learner, constantly exploring the “what,” “why,” and “how” in every situation. Driven to understand our prospects’ pain points, you dive deep to discover how Dixa can be their solution. With a creative mindset, you’re continuously A/B testing approaches to stay ahead of market trends and shifting buyer behaviors. You do what it takes to stand out, using inventive strategies to spark engaging and meaningful conversations with prospects.
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  Strategic Mindset: You bring a thoughtful, well-calculated approach to prospecting and relationship-building, deeply understanding the business context to maximize impactful conversations and create meaningful sales opportunities.
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  Organized and Process-Oriented: You’re skilled at planning and executing steps to achieve your goals. Your structured approach keeps you on track, with a clear overview of your warm leads and an organized, effective workflow

Dixa has pioneered the concept of Customer Friendship, and this is also something that shapes how we connect and engage at Dixa. We are a friendly bunch, we trust and support one another and we like to have fun together!

We are offering

• Competitive salary and 5% pension on top
• 25 days’ paid annual leave + 5 Dixa Wellbeing days for recharging
• Equity grant scheme – share in our success
• Health care insurance
• Generous paid parental leave for work-life balance
• Delicious subsidized lunch

Dixa is a Value Experience (VX) Customer Service Platform that combines cutting-edge AI with a human touch, empowering companies to deliver effortless, personalized experiences that drive customer loyalty. Trusted by leading consumer brands of the world, Dixa supports over 30 million conversations annually.

Founded by four friends determined to make a difference in customer service, we’re now a fast-scaling company with backing from some of the most reputable investors globally.

Our commitment is to excel, and we’re building a culture where teamwork and results matter, and everyone is empowered to take ownership, drive growth, and contribute meaningfully. We believe in fostering a work environment that challenges you to grow and gives you the tools to succeed.

We value flexibility but equally believe in the collaboration and innovation sparked by working together in person.That’s why we’ve adopted a flexible work model, requiring a minimum of three days per week in the office to strengthen team connections, foster collaboration, and encourage knowledge sharing.

Our recruitment process – what to expect?

We take the time to carefully review your application, and here’s an overview of what our recruitment process typically involve, though it may vary depending on the role:

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  Initial video/phone chat: An introductory conversation with the hiring manager to get to know each other better. If there’s mutual interest and alignment, we’ll proceed to step 2.

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  Talent Assessment: A quick test to gain insights into your unique talents and strengths

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  First interview: A deeper dive into the role, your skills, and experiences, usually with the hiring manager and a team member

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  Case Study if relevant: An opportunity for you to demonstrate how you’d tackle a challenge relevant to the role

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  Second interview: A follow-up discussion to review your case study, and address any remaining questions

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  Offer: If everything aligns, we’ll extend and offer and look forward to welcoming you to Dixa

We hope we’ve sparked your interest in Dixa, and we look forward to receiving your application!