Sales Engineer (Remote)

Virtual Gurus is a well-established scale-up that provides a Talent-as-a-Service platform to businesses that require fractional help with their business operations. We’re proud of what makes us different: a crazy strong social mission to provide employment opportunities to marginalized individuals and our focus on curating the right match between virtual assistant and client.

We’re looking for an enthusiastic and growth-minded individual to join our team as a Sales Engineer.

Our Sales team takes a highly consultative approach to selling our multiple product offerings. We’re seeking an experienced and creative sales professional who understands the art of listening and solving customers’ problems. The ideal candidate should have a hunter mentality, focusing on lead generation and consistent closing ratio improvement.

Essential Duties and Responsibilities:

Technical Expertise

• Extensive knowledge of the products they sell, including their specifications, parts, functions, and how they work
• Ability to explain complex products in a clear and compelling way

Customer Support

• Provide customers with product sales support, including troubleshooting help and recommendations for improved products or services
• Act as a trusted advisor to VG clients, aligning product offerings with their specific business requirements

Sales Process

• Cultivate customer intent from the initial point of engagement
• Assess the needs of potential customers to understand their specific requirements and pain points.
• Deliver comprehensive and engaging software demonstrations tailored to address customer needs.
• Guide customers through the entire sales lifecycle, ensuring a smooth and positive experience from initial contact to closing the sale.

Presentations

• Prepare and deliver presentations explaining technical products to existing and prospective customers to push a variety of VG offerings 

Product Demonstrations

• Conduct product demonstrations to emphasize the product’s benefits and competitive advantages

Negotiations

• Provide technical expertise during product demonstrations and discovery calls with clients to reach a mutual agreement
• Ability to creatively negotiate and manage objections with prospective clients
• Confidently address any technical questions to alleviate concerns, or reinforce the product’s ROI

Continuous Learning

• Constantly improve on sales skill sets and strategies, upkeep of industry trends and emerging products, and understanding the ever-changing competitive landscape of the market that we operate in

How do you know if this role is for you?

• 3+ years of B2B and enterprise sales experience with a proven track record 
• Proficiency communicating in English (both verbally and written); Ability to do that in French will be considered a plus
• Comfortable with follow-ups, admin, and calendar organization with a strong attention to detail
• Adaptable to change while being a driving force of growth
• Outgoing people person, comfortable with phone, in-person, and video conference
• Clear, concise, and persuasive communication style 
• Great problem-solving skills with the ability to identify technical problems or gaps in a customer’s current setup and propose tailored solutions that leverage the company’s products 
• You understand the importance of knowing how a product or service works inside and out 
• You have a proven track record of building meaningful relationships with clients
• Excellent negotiation skills
• You pride yourself on your active listening skills
• Entrepreneurial drive—you thrive being part of a small team, rapidly iterating on your approach to unlocking opportunities, learning and staying ahead of industry trends, and getting your hands dirty to sell
• Competitive nature and a will to succeed in a target-driven environment
• Experience selling services, outsourcing, or labour solutions is a plus
• Must be quota-driven! 

What’s in it for you?

• Base salary plus commission 
• Health and dental benefits
• Convenient central location in Calgary
• A team that walks the talk on equity, diversity, and inclusion 
• Fun work atmosphere and regular social events

Virtual Gurus leverages proprietary technology to match organizations with highly skilled Canadian and American virtual assistants. Whether an organization needs a dedicated assistant, special project support, or help with occasional tasks we’re your people. 

We look for people who are passionate, not content to let things happen; show empathy towards clients and virtual assistants and do not operate from a place of solitude without asking questions; who are diligent in their work, but not controlling; and work to show a high level of competence without trying to achieve perfection.

Belief in our social mission fuels us to deliver exceptional experiences to clients, so we can continue to provide opportunities to our virtual assistants. We walk the talk on equity, diversity, and inclusion. Learn more at thevirtualgurus.com | Twitter | Facebook | Instagram | LinkedIn