Sales Growth Executive Account Manager (Remote)

About Arcanys

Arcanys launched in 2010 to help entrepreneurs and innovators from Australia, Europe and other parts of the globe accelerate their software development with dedicated remote engineers from the Philippines (and, more recently, Bulgaria).

Why work with us?

There’s a unique spirit to Arcanys—manifested in our amazing talents, passion for technology, and a strong focus on everyone’s career and personal development. As a company rooted in people, we make a point to offer exciting work opportunities and foster a culture that everyone can meaningfully contribute to.

Join us as a: Sales Growth Executive / Account Manager

We are looking to hire two Account Managers with extensive sales experience in upselling and managing a portfolio of clients, for our largest Fintech client in Australia (a B2B payments platform with thousands of business client).

This job is for seasoned sales executives with at least 8 years of working experience, including the last 4 years in a sales / business development related position.

The job title is “Account Manager” but there is no management of other colleagues, it is all about managing your client pool.

Job Description:

An account manager role will have a portfolio of Australian based clients who leverage our platforms to leverage cash flow assistance and offset travel expenses.

As an account manager you will be required to maintain and grow your existing portfolio while cross selling additional products via phone and email communication.

The right candidate will possess strong relationship building skills and will thrive in a fast paced and exciting environment.

The Key Responsibilities will include, but not be limited to:

• Develop and establish strong relationships across your portfolio of SME business accounts.
• Actively cross sell additional products across your portfolio
• Utilise industry knowledge and insights in order to provide solutions to support client objectives.
• Maintain and grow existing charge volume across your portfolio
• Hit call metric KPI’s

What you’ll need to succeed:

• Prior experience in Sales or Account Management is essential
• Ability to build strong relationships with clients 
• Prior experience in the finance or technology industry
• Outstanding customer service/Account Management and excellent written and verbal communication skills
• A high performing and can-do attitude
• Resilience and adaptability to change, to keep at pace with customer’s needs and ever-changing market forces
• Knowledge of CRM software (Salesforce would be advantageous)
• Strong commercial acumen, attention to detail, with the ability to prioritize and deliver
• Clear communication skills and proven time management skills

The Perks

We like to make sure the talent is well taken care of, and here are just some of the benefits you will enjoy:

• Top compensation based on expertise – we are only looking for top talent and pay accordingly.
• Long-term work from home + allowances – we let you work from the comfort of your home + amazing allowances you get to enjoy!
• Reimbursable allowance of up to 15K for your home office setup.
• Standard 5-day work week from Monday to Friday.
• Flat management style and open-door policy – no micromanagement and your voice is being heard!
• Enrolment to HMO for a maximum of 3 immediate dependents on your 1st day.
• Incentive-based wellness program.
• Toastmasters, English Classes, and other learning opportunities.
• Free consultations with Arcanys registered nutritionist-dietitians.
• Free access to our very own Arcanys CrossFit gym (or get a company-sponsored membership in a different gym, whichever suits your needs best).