Sales Manager Groups (Remote)

Job description / Role

Company Description

Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo – Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai – The Art Of Well Being and the Fairmont Falcons Kids’ Club.

Job Description

– Meet the sales objectives on a monthly, quarterly and yearly basis
– Solicit groups and banquet business through action plan preparation and execution
– Establish quotes based on group pricing strategy, confirming by written contracts
– Manage RFP inquiries through Lanyon, Cvent and Meeting Broker platforms
– Maintain accounts, contact, activity and business details within Anais
– Work closely with the Catering & Conference Service Department to ensure all details of the contract were delivered and guests depart satisfied
– Prepare weekly, monthly, quarterly and annual reports, as required
– Balance operational, administrative and heartist needs
– Follow departmental policies and procedures.

– Previous hotel experience is required.
– Hotel sales experience and established contacts with government entities and local and global DMC’s & corporate accounts required.
– Computer literate in Microsoft Window applications and/or relevant computer applications required.
– University/College degree in a related discipline preferred.
– Excellent communication skills, both written and verbal required.
– Strong interpersonal and problem solving abilities.
– Highly accountable and reliable.
– Ability to focus attention on guest needs, remaining calm and courteous at all times.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels’​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.