Sales Manager Luxury Hospitality Group (Remote)

Kendrick Recruitment is currently seeking an experienced and driven Sales Manager for a remote position based in Johannesburg. This exciting role focuses on developing and managing a client database for a prestigious private game reserve in the Waterberg Region, Limpopo. The Sales Manager will also have the opportunity to cross-sell other properties within a renowned hospitality portfolio.

Key Responsibilities:

Business Development:

• Cultivate and maintain strong relationships with key clients, including tour operators, travel agents, and DMCs.
• Conduct client visits to promote the private game reserve.
• Perform thorough research to understand each client’s business, key stakeholders, decision-makers, and procurement processes.
• Develop and execute a sales plan aligned with the group’s sales and marketing objectives to increase revenue.
• Manage the full sales cycle, from cold calling to closing deals.
• Monitor tender databases and complete RFPs for corporate companies and conferences.
• Negotiate contracts effectively.
• Cross-sell properties within the portfolio to boost overall group revenue and expand market share.
• Communicate effectively with internal and external stakeholders to enhance service offerings.

Account Management:

• Understand and anticipate each client’s needs to retain and grow business.
• Ensure timely renewal of contracts with existing clients.
• Organize site inspections, presentations, training sessions, and FAM trips as needed.
• Oversee contract implementation and administration.
• Participate in relevant trade shows.
• Collaborate closely with all stakeholders for an integrated approach.

Administration:

• Utilize CRM tools or filing systems to manage information, expand the database, and improve client understanding.
• Maintain and update all database/contact lists for operations and marketing.
• Prepare reports on competitors, market trends, and sales activities, and monitor results monthly.

Experience and Qualifications:

• Valid Driver’s License and Vehicle.
• A recognized sales qualification or 3-5 years’ experience in a similar position.
• Strategic, analytical, and data-driven approach.
• Experience working with tour operators, DMCs, and event planners.
• Proficiency in MS Office programs is essential; knowledge of Opera is advantageous.
• Excellent oral and written communication skills.
• Strong interpersonal and presentation skills.
• Results-oriented with the ability to meet deadlines.
• Efficient time management skills and the ability to work independently.
• Ability to interact and collaborate with multiple stakeholders to achieve service and departmental goals.
• Solid understanding of budgeting and working within set budgets.

Package:

• Competitive compensation package.
• Opportunity to work remotely with a reputable hospitality group.
• A dynamic work environment with potential for growth.

To apply, please submit your CV today

Please Note: Due to the high volume of applications received, if you do not receive correspondence within 7 working days, please consider your application unsuccessful for this position. You are welcome to apply for any other positions advertised in the future.