Salesforce Architect (Remote)

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Salesforce Architect.

Duties and Responsibilities:

• Shape relevant data architecture roadmaps that identify scope, prioritization, and delivery timelines, as well as address technical debt.
• Produce architectural solutions that include technology and services, ensuring they consider security and software license management requirements, high-level architecture and technical designs aligned with enterprise architecture standards, and cover the required product, integration, and all relevant architecture domains to meet agreed acceptance/definition criteria.
• Review and ensure the quality of the delivered solution to meet business requirements and align with the strategic vision for the product.
• Identify opportunities for product innovation and propose designs to advance them; drive product-level innovation where it offers quick wins and business benefits and aligns with the product roadmap boundaries.
• Support integration and functional testing to ensure compliance with acceptance and readiness criteria, as well as identifying and addressing risks, licenses, and security issues. Ensure the service design outcomes align with quality standards and the service offerings Omega delivers to its clients.
• Contribute as a leader to Omega’s relevant communities of practice by providing thought leadership, training, and mentoring to other collaborators to develop overall business, technical, and product architecture capabilities.

Experience and Skills:

• At least 4 years of experience in a similar role as a Salesforce Technical Lead or similar roles.
• Strong foundation in platform functionality and development, organization and time management, conflict and priority management, methodologies,
• Solid foundation as a solutions architect, contributing to solution or platform strategies, architecture roadmaps, and delivery plans, enabling innovation for relevant products, platforms, systems, or components in large-scale projects.
• Significant experience working throughout the project lifecycle and/or product delivery with collaborators, external vendors, or third parties.
• Ability to understand vendor proposals and advocate for cost-effective solutions.
• English proficiency.
• Extensive experience in gathering and interpreting business information and internal client processes.
• Software proficiency related to the core technologies of the applications to be implemented.
• Collaboration with various business areas and technology teams to improve services, environments, and the customer experience.

WHAT DO WE OFFER

• Permanent contract.
• Flexible Schedule. We make it easy. Balance your professional and personal life.
• Certifications plan. Improve your skills and get the official certificate from our main partners.
• Home Office. You decide and we support you.
• Flexible retribution (public transport ticket, Ticket restaurtant, …).
• Health insurance.
• OMEGA in action. Our commitment to a better society is not just an intention
• Professional development: Evolve, grow and get where you want to go.

About us

Our mission is to accelerate the business experience (BX) of its customers. In concrete terms, our 360 solutions allow business transformation and acceleration by means of technology and data applied to Customer #OmnichannelExperiences in fields such as #CustomerServices, #eCommerce, #Analytics or #Marketing. We target companies from different fields such as: #Retail, #LifeandSciences, #Manufacturing but also #Education, #NonProfit, #NGO etc. We are one of the top 3 partners of #Salesforce in Europe. Our team is composed of more than 550 people of 24 nationalities based in Spain and France, who have wide knowledge and experience that understands business processes and technology while enjoying what it does. Key to our success is the knowledge of our people. We are an innovation and Outstanding Knowledge award-winning, Salesforce Consulting Partner. Our priority is the well-being of the team. We foster a collaborative culture, involved and supported by our company values: #Talent, #flexibility, #commitment and #innovation. We bring them to everything we do. #TogetherWeGrow