Senior Account Director (Remote)

Senior Account Director | Superloop | Australia

Company Overview

Founded in 2014, and listed on the ASX since 2015, Superloop’s purpose is to enable better internet for Australian homes and businesses, by enabling challenger retail brands to take a larger share of the market, leveraging Superloop’s Infrastructure-on-Demand platform.

Superloop operates in three segments of the market: consumer connectivity, business network and security solutions, and wholesale connectivity, all of which leverage Superloop’s investments in physical infrastructure assets including fibre, subsea cables and fixed wireless, as well as Superloop’s software platforms. Hundreds of thousands of homes and businesses rely on Superloop everyday for their connectivity needs.

Visit www.superloop.com to learn more.

Business Unit Overview

Our Wholesale & International unit drives new business opportunities and customer engagement. They position and promote the competitive edge of our products to create and maintain customer relationships, build robust sales pipelines, close opportunities, and deliver against sales targets and business priorities.

Role Purpose

Senior Account Director works to build industry relationships and proactively identify opportunities to bring new Wholesale clients onto the Superloop network through the provision of service on our advanced fibre networks. Their primary focus will be to drive new business and opportunities with clients and key decision makers to create new sales opportunities to grow the Superloop Business as well as sustain existing services. Senior Account Directors are critical to achieving long-term organisational strategic goals – through building key customer relationships, identifying business opportunities, negotiating and closing business deals, and maintaining extensive knowledge of current market condition.

Key Responsibilities

• Build, maintain and grow the Wholesale customer portfolio to meet sales targets;
• Develop a pipeline of opportunities and driving them to closure, through responding to RFP’s, customer quote requests, preparing business cases, and utilising the Superloop product portfolio;
• Providing accurate reports around sales plans and opportunity forecasts;
• Analyse market intelligence and formulate sales account growth plans;
• Manage multiple strategic initiatives simultaneously, engaging with internal & external stakeholders;
• Coordinate internal personnel to ensure that customer operational & commercial outcomes are fulfilled via the utilisation of Superloop products and services.

Qualifications and Experience

• Competent at presenting and negotiating value propositions with C-Level executives;
• Adept in operating with G-Suite and/or Microsoft Office suite applications;
• Ability to understand and apply commercial acumen;
• The ability to build strong internal relationships, and influence stakeholders of different functions and levels;
• Time management and the ability to meet tight deadlines under pressure;
• Superior written and verbal communication skills with the ability to communicate to people in a range of positions;
• Excellent negotiating skills;
• The attitude to win collaboratively;
• University Graduate – Business / Technical Discipline;
• Ability to self motivate and work independently.
• Demonstrated experience in managing complex and large customers whilst ensuring portfolio longevity and profitability;

Key Deliverables

• Responsible for achieving new business sales targets. This will be achieved by creating new customer relationships and managing existing account base;
• Achieve individual & collective team targets – new business, revenue & margin;
• Create a winning team culture and positive working environment;
• Lead with customer centric behaviour and industry leading CX ;
• Work collaboratively with cross functional teams.
• Share our ambition of being fastest growth player in the challenger space.
   

To apply:

Please send your CV and a cover letter addressing the selection criteria.

Employment offer will be subject to satisfactory mandatory compliance checks including National Criminal History Check, employment reference checks and required identity checks.

In order for your application to be considered, you will require full working rights in Australia. We are unable to offer sponsorship at this time.

Thank you for your interest in the position. Please note that only short-listed candidates will be contacted.

Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home