Senior Brand And Operations Manager (Remote)

KLIM Technologies is a company founded in 2015. It has experienced rapid growth to become one of the leading sellers on Amazon, by identifying opportunities in the market, superior operations, in-house quality improvement, and truly exceptional customer service.

Check out our KLIM Playbook to know us better!

About the role

What are your duties and responsibilities?

New products are a key element of KLIM’s strategy. Over the past 2 years, we’ve launched 4 new brands and over 40 new products. And it’s only the beginning as we should at least double that number in 2025!

To help us manage and optimize this growth, we’re looking for a Senior Brand & Operations manager.

You will report to the COO.

You will be responsible for driving the sales performance of your portfolio of new products.In addition to managing your portfolio, the goal is that you can progressively grow your skill, productivity and responsibilities.

You will be assigned a product portfolio and your responsibilities will include:

• Pricing and Marketing Strategy: Decide on the price and marketing strategy at a product level keeping customer interests in mind.
• Analyze Product Performance: Frequently assess product performance and market response.
• Coordinate with Production and Logistics: Work closely with production and logistics teams to ensure inventory levels align with sales targets, preventing stockouts or overstock situations.
• Communication: Clearly communicate strategic decisions and updates to the team, offering guidance and direction
• Manage Grade A/B Products: Oversee and manage high-priority products, ensuring they meet the highest standards for performance and profitability.
• Lead Product Launches: Take full ownership of product launches
• Team Management: As a Senior Ops Manager, you will eventually take on the responsibility of managing and mentoring a team of junior ops managers, providing guidance, training, and leadership to help them grow in their roles.
• Virtual Assistant Management: If necessary, you can have your own Virtual Assistant to help manage a larger product portfolio, ensuring operational efficiency and scalability.

You’ll also have a view and a word on the company’s new products development strategy.

There is a ton of room for growth in this position. You can expect to be involved in highly strategic subjects early on (marketing & advertising strategy, new products development, etc.).

But don’t worry – it will only come after proper training!

About you

You will expected to have:

• A deep understanding of the market
• Comprehensive knowledge of all processes involved and
• The ability to use your skill set to develop and execute a winning strategy at a product level
• Experience mentoring or leading teams to achieve business objectives.
• Experience: 3-5 years of relevant experience in roles that involve strategic decision-making, market analysis, and cross-functional collaboration.

At KLIM, we strongly believe that details are everything. We strongly value operational excellence. In most companies, everyone is running around extinguishing fires of their own making and applying superficial band-aids to problems, and they are often celebrated for it.

We strive to work differently, go to the root causes of issues we face, and apply long-term solutions.

To fit this positon:

We hire mostly for abilities, as we strongly believe that with a willingness to learn a person can quickly get up to speed, but these would give you a starting advantage:

• Amazon experience is a big plus
• Strong analytical skills: Comfortable working with numbers and spreadsheets (VLOOKUP and SUMIFS are essential, self-training on this is quite easy: Youtube is your friend
• Decision-making abilities: Able to make data-driven decisions based on various metrics (revenue, profit, advertising spend, price, inventory).
• Detail-oriented mindset: Amazon operations are complex, and attention to detail is crucial.
• Creative problem-solving skills: Capable of crafting innovative tactics to improve product performance.
• Curious and eager to learn: An openness to learning and adapting to challenges.
• Knowledge of Pay-per-Click advertising is a big plus but not mandatory.
• Basic business principles: Understanding concepts like Gross Profit, Return on Investment, and Cost of Goods Sold is advantageous.
• Operational expertise: Understanding principles like Days of Inventory and supply chain management.
• Budget and Financial Management: Proven experience in managing budgets and cost structures, including cost-benefit analysis for product pricing, marketing spend, and operational expenses.
• Strategic Thinking and Execution: Ability to not only develop but also execute strategic initiatives and long-term plans.

About the conditions

Location

• Remote

Compensation

• 2,500 USD per month or up based on profile
• 20 days of paid holiday, and there is a paternity and maternity leave scheme in place.
• Pay-rise policy: once a year (up to 6%).
• A yearly bonus based on the company’s performance.
• 500 euros bonus for each KLIM anniversary.
• A discretionary yearly budget of 1,500 euros to cover your IT expenses and gift your friends and family.
• A set-up of KLIM products

Working Hours

• You can expect a 40-hour weekly workload.

Bonus

Once a year there will be a company retreat, most likely on a southeast Asian island or in Europe, and all expenses (accommodation, flights, activities, etc.) will be paid for.