Senior Client Operations Engineer Id (Remote)

AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions

If you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place – guaranteed! 🙂

What you will do

• Collaborate with our solution delivery teams and customers to understand their infrastructure requirements and develop solutions to meet those needs;
• Design, deploy, and maintain cloud environments to ensure high availability and reliability;
• Work with databases like MySQL, PostgreSQL, MongoDB, and MS SQL to ensure efficient and reliable data storage in the cloud;
• Use infrastructure as code tools to automate cloud deployments;
• Monitor cloud environments to ensure performance, cost efficiency, and security;
• Use a structured troubleshooting approach to identify and resolve cloud-related issues;
• Develop and maintain Kubernetes environments to support application deployments;
• Troubleshoot and configure network settings in cloud environments to ensure optimal performance and security;
• Collaborate with development teams to ensure seamless application deployment and integration in the cloud;
• Communicate effectively with customers and team members to ensure cloud requirements are met;
• Part of the on-call rotation team.

Must haves

• Azure experience, preferably certified.
• Experience with infrastructure as code tools (e.g., Terraform, CloudFormation).
• Experience with container orchestration, preferably Kubernetes.
• Client-facing experience in deployments/ installations
• Excellent English and communication skills.

Nice to haves

• Proficiency in AWS and Google Cloud platforms.
• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Strong proficiency with Linux and Windows Server administration.
• Strong proficiency with bash and PowerShell scripting.
• Experience with creating Terraform Bundles
• Experience deploying within an Airgap environment
• Familiarity with databases like MySQL, PostgreSQL, MongoDB, and MS SQL
• Experience with deploying and troubleshooting a microservice-based application. (Container registry, helm charts, image manipulation, and debugging pods)
• Familiarity with cloud security best practices.
• Experience troubleshooting and configuring network settings in cloud platforms.
• Strong analytical and problem-solving skills.
• Flexible hours but able to work a set schedule.
• Ability to work independently and as part of a team.

The benefits of joining us

• Professional growth

Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps.

• Competitive compensation

We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities.

• A selection of exciting projects

Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands.

• Flextime

Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.