Senior Client Success Manager (Remote)

Why Consider This Job Opportunity

• Salary up to $165,000 (base)
• Variable compensation potential of $40,000
• Premium medical benefits including vision and dental with 100% coverage for employees
• Flexible Time Off policy, with team members typically taking off ~3-4 weeks per year
• Opportunity for stock options with standard startup vesting
• Fast-paced and professional work culture with in-person team meet-ups

What To Expect (Job Responsibilities)

• Oversee high-value customer accounts, providing strategic direction to ensure customer success, retention, and satisfaction
• Identify opportunities to grow account value and drive revenue through consultative selling and strategic engagement with customers
• Deliver engaging demos of the employer’s platform to clients, showcasing its features and benefits
• Collaborate with clients to identify their unique challenges and propose transformative payment solutions
• Manage complex cross-functional projects that deliver significant business impact, working with internal teams to implement solutions

What Is Required (Qualifications)

• Minimum of 7 years of experience in client success, account management, or sales in the payments industry
• Proven success in driving revenue growth and meeting sales targets through consultative sales and account expansion
• Strong understanding of payments platforms, including batch processing and API integration
• Ability to give technical product demos and explain complex payment solutions clearly
• Bachelor’s or Master’s degree in Business, Marketing, or a related field

How To Stand Out (Preferred Qualifications)

• Experience managing high-value, complex customer relationships in a B2B environment
• Demonstrated experience in leading high-impact projects that align with broader business goals
• Strong interpersonal skills with the ability to build relationships and influence executive-level stakeholders
• Excellent verbal and written communication skills, with the ability to articulate value propositions effectively

#PaymentTechnology #ClientSuccess #CareerOpportunity #CompetitivePay #FlexibleWorkLife

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