Senior Content Writer (Remote)

Location: Europe, remotely.

Form of employment: Contract of employment or B2B contract (self-employed).

We are a fast-growing tech company created by experienced international talents. Our product is a top-rated online platform empowering businesses of all sizes to grow their sales through outstanding customer service. Our goal is to create a frictionless customer experience for individual users and, at the same time, help entrepreneurs worldwide grow their businesses by giving them access to a top-notch AI-driven tool.

Working at Tidio means impacting thousands of companies and millions of their users. But our clients are not the only ones who can grow with us. By joining Tidio, you can grow, too!

Here are a few facts about us:

• We are among the Top 50 AI and Customer Service Products in G2’s Best Software Awards 2024. We currently rate at 4.7/5 in Shopify and G2.

• Every month, our widget is viewed by 350 million unique users, which is 4% of the global population,

• The new Tidio AI feature (Lyro) – answers up to 70% of customers’ questions in seconds and is available to users even on a free plan. It’s a real AI revolution!

• We currently hire over 170 fantastic people.

• In 2022, we secured $25 mln in a Series B Investment round (check TechCrunch’s article)

• In June 2023, our monthly MRR exceeded $1M.

Would you like to see what working with us looks like? Check out our #GrowWithTidio video

We are looking for a Senior Content Writer with strong experience writing Demand Gen content to drive customers into our sales funnel. Your main focus will be long-form pieces, content metrics, and peer reviewing.

As a Senior Content Writer, you will be responsible for:

• Writing engaging, educational, conversion-focused content such as white papers, ebooks, one-pagers, and blog articles.

• Researching topics deeply enough to be considered an expert in the field.

• Peer-reviewing blog articles and other content pieces.

• Learning and applying copywriting and SEO knowledge.

• Executing our content strategy while maintaining a steady flow of content.

• Owning your pieces from researching and writing to monitoring rankings and optimizing their performance to max out traffic and conversions.

• Using such tools as Ahrefs, Google Search Console, Google Analytics, WordPress, Canva or Figma, and Tableau.

You are the perfect fit if you have:

• 
  Minimum of 4-5 years of experience as a content writer with at least 2 years in-house at a B2B SaaS company.

• 
  Fluency in English that enables you to write compelling copy for native-level audiences (native or bilingual at a C1/C2 level)

• Affinity for SEO – keyword research, SERP analysis, interlinking, etc.

• Excellent copywriting and analytical skills.

• Great understanding of content performance metrics and content optimization strategies.

• Proofreading skills and cross-team collaboration.

• Proactive and goal-oriented attitude.

• Openness to both giving and receiving constructive feedback.

We would love to see your portfolio, so please be ready to share it with us

We would like to offer you:

• B2B contract (self-employed) or contract of employment;

• Work with an experienced team that continually shares knowledge and is not afraid of testing new solutions;

• Great development opportunities – company-supported courses and conferences;

• Some flexibility in working time – you can manage a workflow in a way that you find the most effective;

• Possibility to work 100% remotely or book a coworking space in your city

• 26 days off guaranteed in a year

• Individual work tools – Macbook Pro, Dell screen, JBL headphones? You can tailor the equipment to your needs;

• Mental well-being program – individual therapy sessions and resources for employees;

• Free access to one of the most popular e-book/audiobook services;

• Regular integration events (company-wide meetings, team events);

What happens when you send your CV?

• Zoom call with the recruiter about the position and the team – 45 minutes;

• Interview with the Hiring Manager – 60 minutes;

• Take a home assignment;

• Final interview: 30- 45 minutes;

• Offer and fireworks!

Diversity Statement

One of Tidio’s core values is to play fair. Therefore, we treat all candidates equally. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. This means recruitment and selection of talent to Tidio is only based on individual merit and qualifications directly related to professional competence.

We now rate at 4.5/5

85% recommend us to a friend

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