Senior Lead Full Stack Engineer Id (Remote)

Other
Salary: Competitive Salary
Job Type: Full time
Experience: Senior Level

AgileEngine, LLC

Senior Lead Full Stack Engineer Id (Remote)

Senior Lead Full Stack Engineer Id | AgileEngine, LLC |Brazil

What you will do

  • Analyze, troubleshoot, and resolve complex software issues reported bycustomers, working across both frontend and backend systems;
  • Engage directly with customers to understand their issues, replicateproblems, and implement effective solutions within our React-based frontend...

    Senior Lead Full Stack Engineer Id | AgileEngine, LLC | Brazil

    What you will do

    • Analyze, troubleshoot, and resolve complex software issues reported by customers, working across both frontend and backend systems;
    • Engage directly with customers to understand their issues, replicate problems, and implement effective solutions within our React-based frontend and Python backend;
    • Provide technical support for issues related to our legacy Django systems and CubeJS-based data infrastructure;
    • Investigate and resolve database-related issues in PostgreSQL and Elasticsearch, ensuring data consistency and system performance;
    • Collaborate with cross-functional teams, including product, customer support, and development, to escalate and resolve issues as needed;
    • Contribute to codebase improvements, bug fixes, and feature enhancements based on customer feedback;
    • Develop and maintain documentation related to common issues and resolutions, ensuring knowledge is shared across the team;
    • Proactively identify areas for product and process improvements to prevent future customer issues;
    • Participate in the development and refinement of internal tools to better support customer needs.

    Must haves

    • Frontend:
    • 4+ years of experience working with JavaScript and React.
    • Experience with UI development and data visualization tools like Recharts (any similar tool may work).
    • Backend:
    • Familiarity with cloud services AWS
    • 4+ years of experience in Python and experience with Django.
    • Familiarity with CubeJS for managing and troubleshooting data infrastructure.
    • Databases:
    • Proficient in PostgreSQL, including writing and optimizing queries.
    • Knowledge of Elasticsearch and its application in search and analytics.
    • Strong problem-solving skills and the ability to work independently to resolve complex issues.
    • Excellent communication skills, with the ability to explain technical issues to non-technical users.
    • Experience in a support engineering role with a focus on customer-facing issue resolution.
    • Upper-intermediate English level.

    The benefits of joining us

    • Professional growth

    Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps

    • Competitive compensation

    We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities

    • A selection of exciting projects

    Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands

    • Flextime

    Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.

    Job Types: Full-time, Contract

    Work Location: Remote

    Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home

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