Senior Major Complex Loss Adjuster Middle East (Remote)

Senior Major & Complex Loss Adjuster – Middle East

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

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Senior Major & Complex Loss Adjuster – Middle East

Looking to relocate to the Middle East?

An excellent opportunity has now arisen for an experienced Senior Major Loss Adjuster to provide superb customer service to a growing portfolio of clients within our Major & Complex Loss team based in the Middle East. You will be responsible for both growing the client base and providing efficient, customer-focused and cost-effective service by managing commercial property claims from instruction to completion.

You’ll investigate a variety of major and complex losses, on behalf of insurers involving material damage and business interruption.

As a Senior member of the MCL Middle East team, you’ll be part responsible for leadership and mentoring of junior staff and partaking in business development – capable of building and managing your own book of work.

We are looking for the following skills and experience:

• Customer focus with a track record of delivering outstanding levels of service
• Solid experience of dealing with Major and Complex Loss claims
• Existing experience working within the London Market
• A track record of developing and coaching junior adjusters
• International experience beneficial but not essential
• IT literate, ideally with knowledge of Microsoft Office including Excel
• Superb communications skills – listening and acting upon information given
• Team player with the ability to work on your own initiative and take ownership of your own caseload of claims
• Develop and maintain a close working relationship with the customers, to promote customer satisfaction during all stages of the claim
• Able to build good relationships within the team and with clients
• Conscientious, hard working to achieve and exceed the required results, as well as flexible and adaptable during times of surge
• Be able to prioritise your workload on a daily basis
• ACII/ACILA or equivalent qualified
• Market profile and account management an advantage
• Full Driving Licence is essential

What will you get for this role?

• Competitive salary depending on skills, experience and qualifications
• Company car/allowance
• Housing Allowance
• Flight allowance
• School fees
• Medical insurance
• Annual Bonus subject to meeting targets

Working at Sedgwick

Our company is a place where creative and caring people of all backgrounds can be challenged, grow as individuals, and feel a higher purpose in the unique value they bring and the difference they make in the lives of others. We celebrate our differences; cultivating uniqueness and belonging allows us to connect with our consumers on a personal level, understand our clients’ needs, support the communities in which we operate, and perform at our best.

We’re passionate and understanding about our colleagues – so we have built flexibility into our colleague working model. If you wish to work from home, split your working time between the home and office or change your hours so you can collect your children or care for someone in your family, we’re supportive of that. As a flexible employer, we’re happy to discuss options that take into consideration your personal needs for this position during your interview.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to: ID document verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check.

Sedgwick is committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability.

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Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

Job ID R55713