Senior Manager Of Delivery Product Enablement (Remote)

Join an innovative and expanding data and analytics (D&A) division as a Senior Manager of Product and Delivery Enablement, with a focus on the auto finance industry. In this pivotal role, you will spearhead the implementation of significant product enhancements, fostering collaboration across teams including customer success and data science. Your strategic input will directly influence the delivery of SaaS solutions to auto finance clients, leveraging your expertise in product management and customer engagement.

Key Responsibilities

• Client Partnership: Serve as a trusted consultant to auto finance clients, guiding them on maximizing product value to achieve their business objectives.
• Customer Training: Facilitate training sessions to onboard clients onto new delivery platforms, ensuring they grasp product features, capabilities, and best practices.
• Product Roadmap Ownership: Develop and oversee product roadmaps that chart the progression of our data products, aligning them with the unique demands of the auto finance sector.
• Client Feedback Integration: Gather and prioritize client feedback concerning data requirements, usability, and potential enhancements, ensuring these insights drive product development.
• Go-to-Market Strategies: Lead the design and implementation of go-to-market strategies in collaboration with sales, customer success, and marketing teams.
• Market Research: Execute competitive analysis and market research within the auto finance space to guide product decisions and strategic direction.

Required Skills

• Comprehensive understanding of data utilization in decision-making processes.
• Exceptional analytical, problem-solving, and communication abilities.
• Proficiency in MS Excel and managing large, complex datasets; fluency in MS PowerPoint is also necessary.
• Experience with Business Intelligence tools such as Tableau, as well as SQL is preferred.
• Strong foundation in SaaS product ownership.

Qualifications

• A Bachelor’s degree in Business, Economics, Mathematics, Engineering, Finance, or a related discipline (MBA is advantageous).
• Extensive experience within the auto finance sector.
• Proven SaaS customer success experience, particularly in client-facing roles as a subject matter expert.
• Leadership experience encompassing talent management and development is preferable.

Career Growth Opportunities

This position offers significant opportunities for professional development and growth within our dynamic organization, enabling collaboration across various teams such as data science, engineering, and customer success.

Company Culture And Values

We are committed to a leader-led, remote-first workplace that values flexibility. Our culture recognizes performance and prioritizes employee well-being through generous time-off policies. We embrace values centered around truth-seeking, change-making, and collaboration, fostering a supportive environment for innovation and success.

Employment Type: Full-Time