Senior Product Manager Payments (Remote)

Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company’s 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn’s Top 50 Startups.

Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg’s Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant’s Thirty Five Ventures, and other notable angel investors.

About This Job

As the Senior Product Manager for the Checkout Experience, you will be a key driver of revenue growth at Dutchie, responsible for optimizing the customer-facing checkout experience across all ordering channels (Hub, Ecomm, Kiosk, and Mobile App). This is a high-impact role with a scope that cuts across multiple engineering teams. You will be part of a broader Product team dedicated to building a best-in-class digital commerce experience.

Key Outcomes

• Increase Checkout Conversion: Own the late-stage product experience across all channels to minimize cart abandonment and maximize purchase completion.
• Increase Payments Share of Wallet: Drive adoption of our Pay by Bank product and integrate seamless cashless payment options into every digital ordering workflow.
• Increase Average Order Value: Leverage our personalization engine to implement cart toppers, gamified deals, and discounts within the checkout flow to boost cart size.

What You’ll Do…

• Develop, sell, and execute a roadmap of innovative bank payment experiences across all digital ordering channels to truly revolutionize the way consumers pay for cannabis orders
• Conduct in-depth user research and analysis to identify friction points and opportunities for improvement in the checkout process.
• Be the single-threaded owner for key performance indicators (KPIs) related to checkout conversion, payments share of wallet, and average order value.
• Collaborate closely with design, engineering, marketing, and data teams to implement and iterate on checkout features and enhancements.
• Be the subject matter expert on industry trends and best practices in e-commerce and payments to inform product strategy.

What You Bring…

• 5+ years of experience in product management, with a proven track record of driving revenue growth through checkout optimization.
• Deep understanding of e-commerce and payments, with experience in A/B testing and data-driven decision-making.
• Experience with personalization engines and gamification techniques is a plus.
• Strong analytical and problem-solving skills, with the ability to identify and address complex issues.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.

You’ll Get…

We are targeting a starting salary of $175,000 based on the intended level for this role. There may be flexibility on individual compensation packages based candidate skill set, experience, qualifications and other position-related factors.

In addition to cash compensation, our total rewards package includes:

• Full medical benefits including dental and vision plans to ensure you always have the best care.
• Equity packages in the form of stock options to all employees.
• Technology (hardware, software, reading materials, etc..) allowance
• Flexible vacation and sick days

At Dutchie, we’re committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.