Senior Project Manager (Remote)

Senior Project Manager

Position Summary:

The Senior Project Manager (PM) plays a critical role in driving complex, sensitive, and high-impact initiatives that support Ascensus’s strategic goals. This position requires a versatile professional who can lead initiatives to improve efficiency, streamline operations, and foster cross-functional alignment within a large, dynamic organization. You’ll be working closely with business sponsors, product owners, and technology leaders to deliver high-stakes projects that often have tight timelines, shifting requirements, and organization-wide visibility. This role will also require a proactive approach to managing team alignment and building readiness across functional areas, especially as part of the organization’s ongoing transformation.

Key Responsibilities:

• Project Management and Coordination
• Lead and manage end-to-end project execution across multiple fast-paced initiatives, often balancing priorities across teams.
• Drive efficiency initiatives, including process improvement and headcount optimization, through careful project planning and strategic alignment.
• Serve as the main point of contact for project goals, timelines, and deliverables, straddling two agile teams to oversee timely project completion (e.g., client self-service platform upgrades and system consolidation).
• Implement established project management best practices with flexibility to adapt to rapid changes in project needs and organizational priorities.
• Surface critical data insights and metrics that support decision-making, facilitating transparency and consumable updates for stakeholders.
• Develop and manage detailed project plans; critical thinking skills are essential to simplify complexity and ensure clarity of roles and responsibilities across workstreams.
• Leadership and Team Dynamics
• Cultivate team effectiveness, particularly by helping teams align to project goals, handling misalignment swiftly, and reinforcing productive collaboration.
• Exhibit situational leadership, promoting behaviors that support organizational goals and agile project management principles.
• Lead and mentor cross-functional teams through periods of change, maintaining a neutral, resilient, and change-champion mindset.
• Be proactive in creating a supportive yet accountable environment, setting clear expectations, and reinforcing positive behaviors.
• Facilitate a readiness mindset within teams, especially during sunsetting of legacy systems, helping employees adapt and supporting transitions with empathy but assertiveness.
• Stakeholder Management and Communication
• Maintain open and effective communication channels with stakeholders, clients, and other involved parties, offering transparent updates on project progress and risks.
• Leverage strong communication skills to navigate politically sensitive environments, staying neutral and composed while managing competing interests.
• Conduct readiness meetings to drive focus on cross-functional impacts, asking insightful questions that uncover risks and encourage strategic problem-solving.
• Be prepared to take charge on large stakeholder calls (up to 96 participants), ensuring active participation from necessary voices and creating a productive meeting environment.
• Change Management and Organizational Readiness
• Lead initiatives with a focus on organizational readiness, ensuring that project teams and stakeholders are prepared for changes in technology, workflows, and other significant adjustments.
• Act as a transformation advocate, encouraging teams to think forward and adopt a proactive approach in planning and execution.
• Manage organizational resistance effectively, particularly during the integration of new systems and the decommissioning of outdated ones.
• Drive Return on Investment (ROI) metrics where possible to support organizational objectives, positioning the PM role as an integral part of achieving business value through effective project management.

Qualifications:

• Bachelor’s degree or equivalent work experience.
• Minimum of 6 years of project management experience, ideally within financial services, technology, or a highly regulated industry.
• Proven experience with agile methodologies and tools, with a capacity to adapt based on project requirements.
• Strong Microsoft Office skills and proficiency in project management tools.
• Excellent organizational, analytical, and problem-solving skills.
• Effective communication and interpersonal skills with demonstrated ability to lead initiatives through collaboration and influence.
• Ability to operate with resilience in a complex, evolving environment, and lead teams through significant changes in business operations.
• Comfortable managing multiple, high-complexity projects with precision and clear judgment.

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