Senior Salesforce Architect (Remote)

IRIS Software Group is a leading global provider of mission critical software and services and one of UK’s largest privately held software companies.

We help organisations to make better business decisions by developing integrated software solutions to minimise admin, make business processes more efficient and give more time to do what’s valued.

We started 45 years ago with accountancy software and have evolved to be trusted by more than 100,000 customers in 135 countries around the world. We invest heavily in development using the latest processes and technologies, driven by our Indian and Romanian Product Development Centres to build the next generation of cloud-based accountancy, HR and education solutions.

Our global and domestic payroll and HR solutions are used nearly five million employees. Almost one million UK employees are managed by our HR solutions, and one in eight UK employees are paid through IRIS payroll solutions. We are the largest third-party online tax filer with UK Government, and we are used by 54 of the top 100 US and 91 of the top 100 UK accountancy firms. We also serve over 13,000 schools and academies, and almost five million UK families use our apps to connect to their child’s school.

In the last year, we have been awarded Technology Company of the Year in the UK Tech Awards; Employer of the Year in the Thames Valley Tech Awards; and the Americas Prime Award from the K2 Enterprise Awards. IRIS Education has been named Company of the Year at the UK National MAT Awards 2023, and crowned Company of the Year (more than 12m) in the Bett Awards 2023.

Purpose of Role :

We are seeking a highly skilled and experienced Senior Salesforce Architect to join our dynamic team and drive the success of our Salesforce initiatives..

We value collaborative problem-solving, effective design, and delivering quality products. You’ll play a vital role in maintaining best practices, ensuring security, business continuity, and keeping our focus on customer satisfaction, through a commitment to delivering exceptional solutions and services to our clients.

This is an excellent opportunity to join a growing, customer-focused team with scope for personal and professional growth.

Responsibilities :

As a Senior Salesforce Architect in the Strategic Business Systems team, your responsibilities will be as follows:

Architectural Leadership:

• Design and implement scalable, high-performance Salesforce solutions that meet business requirements and align with best practices.
• Develop and manage integrations between Salesforce and other systems, ensuring seamless data flow and process automation.
• Lead the design and deployment of Salesforce CPQ (Configure, Price, Quote) solutions to streamline sales processes and enhance customer experience.
• Provide expertise in Salesforce Service Cloud or Commerce Cloud to optimize customer service operations or e-commerce capabilities.

Technical Guidance :

• Mentor and guide development teams, ensuring adherence to architectural standards and best practices.
• Stay updated with the latest Salesforce features and technologies, and recommend improvements to existing systems.

Stakeholder Management :

• Engage with business stakeholders to gather requirements and ensure alignment with business objectives.
• Facilitate workshops and meetings to drive consensus and make informed decisions.
• Act as a liaison between technical teams and business units, ensuring clear communication and understanding.

Project Support & Management :

• Where required lead projects and/or provide project support from inception to completion, ensuring timely delivery and adherence to budget.
• Assist in the development of project plans, timelines, and deliverables, and track progress against objectives.
• Identify and mitigate risks, and resolve issues that arise during project execution

Qualification :

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• Salesforce Certified Technical Architect (CTA) or equivalent certifications.

Experience :

• Minimum of 5 years of extensive Salesforce experience, including architecture, design, and development.
• Proven experience with Salesforce integrations using APIs, middleware, and other integration tools.
• Hands-on experience with Salesforce CPQ implementation and customization.
• Experience with Salesforce Service Cloud or Commerce Cloud is highly desirable.
• Proficiency in Apex, Visualforce, Lightning Components, and other Salesforce development tools