Senior Salesforce Developer (Remote)

About Us

At Teleperformance, we believe in harnessing the power of data to drive innovation and make a positive impact. Our team is passionate about creating a culture of empowerment and belonging, where every voice is heard, and every contribution is valued. Join us and be a part of a dynamic organization that values creativity, collaboration, and continuous growth.

Job Summary

The ideal candidate demonstrates thought leader in technical aspects of customer and partner engagements that lead to the successful delivery of enterprise desktop, cloud, and/or mobile solutions, including enterprise integrations leveraging middleware tools and platforms. Deliver technical solutions to meet the customer’s business and technical requirements. Developers lead the evaluation of options and subsequent presentation and education of the customer/partner. They will also identify and proactively manage risk areas, and commit to seeing issues through to complete resolution.

Qualifications

• Provide guidance on the application and integration development best practices, Enterprise Architecture standards, functional and technical solution architecture & design, environment management, testing, and Salesforce Platform education.
• Drive the creation of application and technical design documents which leverage Salesforce best practices and effectively integrate Salesforce into the customer’s infrastructure.
• Troubleshoot key customer implementation issues and demonstrate the ability to drive to a successful resolution. Lead the evaluation of business and technical requirements from a senior level.
• Enterprise implementation experience with one or more common enterprise software solutions (e.g. CRM, ERP)
• Experience as an Architect or Senior Developer in a mid to large-sized organization
• Experience with key areas of enterprise architecture, including integration technologies, single sign-on, and master data management.
• Experience with Waterfall and/or Agile implementation methodologies.
• Ability to work independently and be a self-starter.
• Proven ability to analyze, design, and optimize business processes via technology and integration.
• Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience.
• Bachelor’s degree required in Computer Science, Software Engineering, Business, or in a related field.
• Highly beneficial to have any Salesforce.com product certifications prior to joining.
• Salesforce Certified Administrator
• Salesforce Certified Sales Cloud Consultant
• Salesforce Certified Service Cloud Consultant
• Salesforce Certified Advanced Administrator
• Salesforce Certified Marketing Cloud Administrator