Senior Site Reliability Engineer I (Remote)

Job description / Role

About Careem

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organization that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

About the Role

We are looking for someone passionate about automation, tooling, and frameworks to join our infra monitoring team. You will be part of the team that has the mandate to build an infra/app monitoring system and framework and enable all projects across Careem to improve visibility and gain insight into system events. People can define alerts and get notified in case of any incident.

What You’ll Do

• Development of our distributed monitoring system to meet the challenging functional, scalability, and reliability requirements for our fast-growing business.
• Design and architect solutions with a focus on scalability, testability, and maintainability.
• Coach and mentor colleagues on an energetic, growing team.
• Facilitate collaboration with other engineers, product owners, and designers to solve interesting and challenging problems across our platform.
• Build and ship new features and systems, with an emphasis on code quality, maintainability, readability, and testing.
• Develop, maintain, and extend a variety of systems, including open-source, ready-made, and in-house applications.
• Focus on quality and know what it means to ship high-quality code.

What You’ll Need

• Minimum 5 years of experience with monitoring systems like Prometheus, New Relic, AppDynamics, etc.
• Experience in developing and debugging in one of these OOP languages: Java, Python, Bash, Go.
• Expert knowledge of Kubernetes.
• Experience with cloud infrastructure (AWS preferred).
• Experience with infrastructure automation (Infrastructure as Code).
• Experience in architecture, developing, operating, and troubleshooting highly available systems at scale.
• Experience in building and owning tools for medium to large engineering teams.
• Experience in building systems, dashboards, and metrics to facilitate a data-driven approach to problem resolution.
• Strong Unix or Linux background, including topics around network stack and scripting.
• Obsession with keeping costs low while building solutions.

Nice to Have

• Experience in multi-tiered distributed systems.
• Proficient in configuring, managing, and optimizing Prometheus and Thanos stack for effective monitoring.
• CI/CD experience is a plus.
• Experience with EKL stack and/or log management.
• Experience with cloud-centric application development and deployment (AWS preferred).

What We’ll Provide You

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full-time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organization dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in the office and 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

About the Company

We are a brand that aims to simplify people’s lives by revolutionizing the transportation industry. A brand that strives to inspire everyone it interacts with, and supports every single person who dares to believe. #BeCareem

Careem is the MENA region’s leading ride-hailing service and newest Tech Unicorn. With 30% monthly growth, we now operate in 50+ cities across 11 countries and host over 6 million users. With our recent Series D funding success, we are positioned on the cusp of significant scale and well on target to deliver our goal of creating one million jobs in the region by 2018.